“HVAC system purchased/installed by your company on 2/23/23. AC went down early in the 1st season 2023. Part was replaced. Now in 2nd cooling season 2024 and the same part has failed again. New part is being ordered and a temp is in place til the part arrives.

Why continue to replace a bad part with the same part again ? Is there nothing better so I won’t continually have this issue?”

– Claire G.