Archives: Reviews
“Service is always punctual and efficient. The maintenance option has made my system operate smoothly and with an extended life.”
“We always have a good experience with C&C. The technicians are excellent, explain everything they do, and are courteous and friendly. Tom did a great job with our maintenance service today. Highly recommend! Ok”
“I had my HVAC system replaced on one of the coldest days this year. Scott and his team were on time, went right to work and didn't stop until the job was done. They were very professional and I would absolutely recommend C & C Heating and Air to anyone. I received the utmost professional customer service from the office staff and Vince in sales and again to the hardworking Tech team, Thank you all for a stress free experience.”
“Haley was wonderful! She arrived when expected and immediately began to inspect our Heating System. When she was finished she explained the problems which would need to be addressed and recommended some technicians who would be able to help us.”
“We have been a loyal customer for over 20 years. When our furnace received it's twice yearly service checkup just this past week, our technician said that it was time for replacement due to the CO2 levels that our furnace was reading. We received a very fair estimate within a day and 4 days later, we are having our new York Gas Furnace installed. I can't tell you how much it means to us to have C&C on our side and looking out for our safety. Such professionalism. Many, many thanks to the entire crew at C&C!!”
“We were very satisfied with the service we received.
The technician did a good job in making sure we understood the process and answered any questions we had.”
“Todd is such a great technician! We look forward to his visits twice a year. He is friendly, knowledgeable and very efficient. We are so happy with our services.”
“Everything was great from.setting up the appointment through the day of service C&C has always been wonderful”
“Thank you for being willing to come out at 9:00 pm. We are so grateful to have the heat back on! Todd was so nice and quickly got our heater up and running.”
“I have used C&C for many years now. Gus my service technician is very knowledgeable and professional. Very pleased with them overall!”
“Haley did some touch to some previous service items and everything is working fine! Thank you!”
“On time friendly and professional team. We have been using
using C&C for over 33 years have never been disappointed.
Outstanding job! Well done.
Thank you
Walt”
“Waited until 5 minutes before 3 o'clock and a phone call to headquarters for someone to arrive. The Tech. who arrived was very nice and said he got instructions to come from Quakertown. Guess there was some kind of confusion with scheduling. Chris was pleasent and efficient. All good from that point onwards. If someone was delayed from original scheduling a phone call would be nice.”
“Heater failure, bad connection in motor wiring. Quick response & problem fixed under warranty. Good service.”
“Thomas was great. Unfortunately, he is no longer available. Replacement sent me a proposal for something that was supposed to be a wait and see. Not I need a cost. Maintenance items that Thomas and I discussed were not included. I called and specifically asked for a few maintenance items. No one ever followed up.”
“C&C is always responsive, prompt, courteous and knowledgeable whether for new install, maintenance or repair.”
“Technicians were very professional & did an excellent job!
Will recommend to friends & family!”
“The technician, Ryan, arrived on schedule and was professional and courteous throughout the visit. A written summary of the maintenance is very helpful.”
“Todd was the technician. We was professional and personable and with 41 years experience. We were very pleased with his prompt arrival and thorough maintenance.”
“Technician was friendly and informative. All went well.”
“C&C customer since moving into area 2 years ago. Have annual service contract fairly priced with twice year maintenance (heating and AC). Scheduling is easy. Service team are great. Always on-time, friendly and professional. I like that C&C is local and family owned. I recommend C&C.”
“Harley, our technician was prompt, & thorough as usual. We've been using C&C since we bought this house in 2000, they've always been terrific.”
“Tom did a great job doing the maintenance on our 2 HVAC systems. Quick and efficient and a very nice guy.”
“Great service and support from the company and our service tech Todd is excellent. He’s been servicing our system for many years and has become more than a service tech to our family; he’s a friend!”
“Doug was very nice. Acted in a professional manner.
Very happy with service.”
“Great experience with our service tech Harley”
“Workers were fantastic. They deserve a raise.”
“Great conversation with Harley our service tech ! … went over our paperwork as to service performed today ! … we had good conversation between all of us !!”
“Tom was courteous knowledgeable and friendly. Got to work and finished quickly.”
“Sean and Jamie were very professional especially when protecting our brand new hardwood floors. They walked me through every step of the installation and explained how to operate the new thermostat, change the filter ect. They had a great working relationship, clean, efficient and always working to finish the job. More than pleased we used CC for our new HVAC System!”
“Haley was very thorough and professional. Did a very good job explaining the status of our system. Thank you.”
“This was a first maintenance visit for our new system in a new construction home. Haley did a thorough job checking out and servicing the heater.”
“Tom was very friendly and did a great job.”
“Augustus was very efficient and polite.
Always appreciate all your business does for us.”
“Not only are the technicians skilled at maintaining our heating/ AC systems, but the communication while scheduling and the reminders about the service appointments are always helpful. It is also thoughtful to have them include the technician’s name and photo in the alert about the estimated time of arrival.”
“Very courteous and knowledgeable technician!”
“Always looking forward to seeing Todd. He’s always very good at his job and he’s very kind, compassionate, and caring.”
“On time, courteous and efficient and clean!
Well done!”
“Chad just did maintenance service on my gas heater system he is fantastic and definitely the best technician at C & C . We have used C & C for over 20 years they are the best !”
“Adam was a respectful, efficient technician. He answered any questions that I needed answered.”
“Haley was fantastic she was very knowledgeable and did a thorough job on the preventive maintenance? Well worth the money to keep the Furnace running great and peace of mind.”
“Todd has been servicing our units for many years. He is always on time, friendly and professional. He is thorough in his maintenance work and keeps our units working in good order.”
“Haley was our technician and she was very good. She answered all our questions we think she is a great addition to your team.”
“Heater and AC system semi-annual maintenance inspection. Technician was very friendly. Work was done quickly. A good representative for the company. Thank you for the assurance of uninterrupted service.”
“Prompt response today, Sunday. Harley was prompt, pleasant, and explained the problem. He replaced the malfunctioning part, and my furnace was fixed.”
“Gus is a polite and professional worker. We appreciate having someone decent in our home.”
“Great company from the office (Linda) through the techs (Tom and Haley). Will never use anyone else!”
“It was a great experience with the maintenance I received”
“Haley was very thorough, professional and explained the work she performed.”
“Always great service. Tom was prompt and efficient.”
“A. Was on time, and did a professional job. Explained the itemized list and left a clean work site.”
“Todd is knowledgeable and personable! We enjoy having him in our home.”
“James was very helpful and informative.”
“My Serviceman is really a nice guy. I have had the same fellow 16 of 17 years .”
“Todd is a wonderful representative for your company. Always pleasant and instructive.
His service is greatly appreciated.”
“Todd always does a great job for us and has done so for years. Very helpful and informative!”
“Technician Doug recently provided service as part of our annual contract with C and C. Doug was extremely professional, friendly, and informed on all parts of our operating system. Couldn’t have been happier with the service appointment..”
“We called for our annual heater check up, our tech, Harley arrived in the time window given with a smile on his face. Harley before entering added shoe covers and went to work. Not only did Harley inspect our unit he answered all our questions as well as offered a few tips. Great job Harley, we will be calling back for our spring tune up. Harley & CnC , thank you very much!!”
“C&C installed the HVAC system on our newly constructed home. We had them install an ecobee thermostat and use them for maintaining our heating and A/C units. They are very reliable, professional, and reasonably priced.”
“The gas heaters do not work because the pro pain pipes in my house are too small to supply them. They apparently forgot to check this before installing them.”
“Steve came within in the time frame we were told and was professional and friendly. Steve gave us suggestions for filter as well.”
“Excellent service as always! Technician was excellent.”
“Steve was efficiently and professional. Thanks Steve”
“Great team. Very responsive. Worked out a difficult duct for fresh air intake to help remediate radon.”
“As always, a courteous technician and a job well done. Thank you.”
“Ryan was great and got the problem (acorns in the exhaust pipe) resolved quickly. My only complaint is a $200 minimum repair cost on top of the $129 service charge is a bit excessive. I will certainly remain a customer but just wanted to provide the feedback. Thank you”
“We are a longtime satisfied customer of C and C for well over 20 years. Twice yearly regular maintenance. Gus has serviced our home for most of this time. He is professional, courteous, efficient and always pleasant and on time. Thank you Gus and C and C for your excellent service and maintenance.”
“Always great service. Professional, knowledgeable and personable.”
“Jim gave us friendly and thorough service. He explained everything he was doing. It was a very good experience working with him.”
“Bill was fantastic, explained everything made some suggestions and carried out his work diligently, highly recommend C&C Heating & Air Conditioning.”
“The technician was on time, a pleasure to deal with and completed my service in a timely manner. The company is always a pleasure to deal with!”
“Technician was efficient, very fast and left no mess.”
“Installation looked complete at first glance, then I discovered no drier filter installed on the high pressure line. And the furnace failed 6 months later, wouldn't start. First C&C tech investigated said burner compartment was soaked with water. Condensation run off not working properly. He recommended schedule someone to come back and fix it. Apparently instead of installing new properly sized PVC, they cut the old PVC which according to the first tech was improperly sized for this furnace. Routing of PVC caused a waterfall over the furnace with a 6 foot vertical drop. You sent a senior tech to follow up and he blew me off, he would have nothing of it, saying the junior tech didn't know what he was talking about, but in fact he did. No resolution. I could hear water slow dripping upstairs. Next I paid another licensed firm to come in and look. They recommended replacing all the PVC with all 2" as called for and they reran all the PVC, terminating with a 45 degree slope for $1100. Problem solved. I suggest try listening to your customers.”
Thank you for your comments, Mark. At the time of this response our GM has already spoken to you as customer satisfaction is our highest concern. We’re sorry to hear about these issues – it can be frustrating to go without heat for any length of time in the cold.
To quickly clarify the timeline and service: the six-month call was for a humidifier issue, which was fixed. The no heat call was a year and a half after installation – we were able to get someone on site a couple hours after your call, same day, with no charge to you. The service we provided was more closely related to maintenance than a part failure as your burners needed cleaning, which is something to look out for in the future.
To clarify the drier filter: it is factory installed in your air conditioner – it is there.
Downsizing PVC pipe isn’t generally recommended and offers no significant advantage in these types of systems. While the drip noise has cleared up, the noise was a secondary issue. We suggest that whatever company you are happy with, inquire about their maintenance plan to keep the burners clean as we believe you may run into similar issues with losing heat in the future.
“We have had a long standing challenge with water accumulating from A/C system
In attic. That could be challenging and potentially cause significant damage. Augustus (Gus) had tenacity and commitment over multiple visits to diagnose the problem,. He was professional and innovative and developed a solution working with our drainage system. Much appreciation and gratitude from a long term customer.”
“The technicians were very professional and can tell they are very seasoned veterans and know exactly what they are doing.. I had confidence in them the moment they knocked on the door to do a very thorough and successful installation. Wish all contractors were that good.”
“As always maintenance check was completed professionally”
“Everyone from Vince in Sales and our installers Craig and Shawn were a pleasure to deal with. They were courteous, arrived on time, worked nonstop and did an awesome job. Thank you!”
“As always, EXCELLENT service! The entire company has a knowledgeable, experienced and friendly staff willing to help the consumer.
Chad (Service Tech) is beyond AWESOME! He is definitely an ASSET to the company!
Great company with great employees!”
“Todd provided excellent customer service and explained everything to me.”
“Satisfied with all work, technician was very helpful and professional”
“Consistently great service and excellent work.”
“Todd is a great service technician ! He has been servicing our systems for over 20 years . He’s finely , courteous and always performs his responsibilities as a professional keeping our systems in top performance !”
“Adam was nice and professional did a very nice job in servicing our HVAC unit and left the area very clean.”
“Always a pleasant experience. Technician was very knowledgeable and very efficient. He was a pleasure.
Thank you C&C for your great service, always.”
“We love their maintenance man to come to our house, they're friendly, they're doing good job, most important is respect the owner.
Thank you for all your job in our house.”
“Excellent service, quick response, fixed my problem right away”
“Chad is always professional, knowledgeable and does an amazing job!”
“The service technician, Jim, provided the maintenance service and review of our furnace as we prepare for the coming winter months. He performed his duties in a professional and knowledgeable fashion and assured that the furnace was in top=notch shape…prepared to handle the forthcoming requirements.”
“Chad is the best. Always great service from C & C Staff”
“Ryan knew what the problem was right away and took care of it. Very professional.”
“excellent knowledgable professional service
answers questions in easy to understand terms
could not be happier with results”
“Ryan was courteous and efficient. Initially I was wondering why the outside unit wasn’t included for maintenance but just realized, it is fall and outside unit is AC compressor (?). So, that is probably checked in the spring! Thank you very much. Check given to Ryan.”
“I encourage all homeowners to have an annual maintenance contract with C & C Hearting and Air Conditioning. Two visits a year Fall and Spring to check on the operation of your hvac systems. Includes the changing and cleaning of filters and condensate pumps. The things homeowners din’t think about every 6 months until their hvac systems fail to operate. Their entire service department is outstanding!”
“Chris was both personable and professional during the semi- annual service visit.”
“We like that the same person comes for our regular AC and heater maintenance appointments and that we know exactly when he will arrive. Harley has a wonderful personality and he remembers us and is familiar with our equipment. We live in Lower Merion and C&C is able to install and service heating/AC in our area – great family owned company!”
“Everything about the maintenance service was top notch, as usual!”
“Gus did a great job! He is always the best! 👍🏻”
“Very nice and completed maintenance in a timely mannor..”
“Harley was on time for the appointment. He was very pleasant, friendly and professional.
Thank you!!!”
“Upgraded my aging furnace to a high efficiency unit. The entire experience from estimate through installation was efficient, professional, and personal.
The installers explained their plan and executed it well, leaving the work area spotless.”
“Arrived on time, completed service in 4 hours. Technicians were knowledgeable and answered all our questions. Would recommend for all heating and air conditioning needs.”
“It was a pleasure meeting the new tech Adam. Did is job and was very courteous. Pleasure having him do work today. I also enjoy having Todd here.”
“The job was completed perfectly and everything was cleaned up. He arrived on time.”
“Haley was on time, efficient and courteous. Great job!”
“I’m very satisfied with you guys. Todd is a great guy.”
“Steve was great, he was able to quickly identify the problem, order the part and once the part was in, he repaired the issue quickly and efficiently component was under warranty so all worked out great.”
“Great picture of Gus, who has provided us with excellent service over many years. We have been using C&C for over 31 years, and it rates an A+. Absolutely everything has been great. We are given full explanations of all the work done, and repairs have been timely. All the different service people who have been to our home have been courteous and done excellent work. The jobs and maintenance are done neatly, and a written record of all the work has been provided. I couldn't recommend them more highly.”
“The technicians were both very efficient and explained various items to me about the installation.”
“Tech was efficient and quick. Very friendly, very responsive to my questions! A++”
“I have been a customer with C & C for over 9 years and my experience with them has always been outstanding. Today was no different. I needed a specific day of the week due to my work schedule. Heather was able to work out both and get me on the schedule. I can't thank her enough for her help. Thank you Heather!!”
“Sean and Jaime were very efficient and nice. Their service was appreciated by us.”
“You could not put your money in a better service contract or with more reliable service people. Been with them since 1990 and that’s when I had my first heat pump.”
“Harley provided a maintenance assessment of our unit and we were very pleased with how thorough is evaluation was and glad to have him share his expertise”
“As always, C&C is the best. Timely , professional service”
“The install technician, Jim, will is great. Clean, quality and efficient work by him!”
“Ryan was very professional and friendly”
“Been using them for over 20 years excellent service very satisfied”
“Your servicemen are always professional and we appreciate a prompt response.”
“We needed a new air conditioning unit and bought a new furnace at the same time. The furnace was also old and the price for getting both at the same time made it so worth while to replace furnace too.
As has always been my experience with C&C, it was excellent. Starting with Tom, who broke the news that we needed a new AC unit, to Dan the salesman, and of course, Jamie, Jeremy and Sean, who did the installation, we had excellent, professional, prompt, and friendly service. The folks at the office are also a pleasure to deal with as well. I would never use anyone else for heating or AC. Thanks guys!”
“Very professional. Office staff as well as the person who serviced the air conditioner all were extremely helpful.”
“Service Tech was outstanding. Cordial and knowledgeable. Diagnosed problem quickly, made the repair and was very clear on the bill before he did the repair.
Great experience.”
“They did a great job swapping out the old thermostat for the new one.”
“James did an efficient repair in a timely fashion.”
“Technician was top notch. He checked out the system and communicated the results. He was very courteous and on time for the appointment.”
“Prompt notifications of when technician was to arrive with his photo.
Service was quick and efficient. James was friendly and polite.”
“Very prompt repair diagnosis and repair part order. Ryan and his female partner were great! All under warranty.”
“Augustus did a great job servicing our unit!
Thank you!”
“Excellent service support and advice by Doug and the whole team at C&C
Thank you for all you do for us”
“The crew from C and C was very knowledgeable and did a great job. Highly recommended.”
“Purchased a new heat pump last year and received 2 free maintenance checks (1 in the winter and 1 in the summer). Bothe engineers were on time and very friendly. I highly recommend C&C for HVAC needs!”
“Service people are very friendly and familiar with the 3 units and house locations.”
“Jim was great! He was pleasant and quick. Made sure everything was perfect before leaving. We appreciate the quick responses from Jim and service team”
“Doug was very thorough and explained everything to me in detail. I am always happy with the Maintenance done by C&C.”
“Doug was professional knowledgeable and helpful with my questions. Always have great service with C&C”
“Good service staff friendly with good communication- satisfied with quality results”
“Good service ! Chad who did the work is great …… and so nice to have around ! 👍. Thanks !”
“Basic maintenance call. Technician was great and very knowledgeable. Love the service from C&C”
“Jeff did a great job. Very pleased.”
“Steve always gets right to the issue and resolved it in a timely manner. Always professional and respectful”
“Please have the General manager call me as soon as possible. After many service calls over the last 2 years we surrender.
Please come take this piece of junk away and return my $14,000.”
Hi, Patrick. We hear you – the last 6-7 months have been frustrating. When we replaced your AC in 2021, there were a couple good years and then we replaced a clogged filter and reset the board. Based on our records, the problem hit when the furnace was replaced separately earlier this year. We know that intermittent issues are maddening – we hope you at least feel that we’ve been in the trenches with you. We have been working directly with the manufacturer to resolve the issue which seems to be related to the manufacturer’s coil configuration.
“Very pleased with the installation. They laid down protection over our hardwood and carpet and cleaned up the basement and patio after their work. Plus they helped us set up the new thermostat.”
“Ryan is an excellent worker. He is always on time and does a fantastic job . He is friendly and very efficient!”
“Top notch service by C&C as always. Steve was great!”
“Jim was prompt with arrival and quick with the assessment of the issue and solution. Always appreciate their expertise.”
“Chad was great. I received a call the night before and a text in the morning when Chad was on the way. That communication really helps plan your day so you don't waste time waiting for a service tech.”
“The guys were on time got right to work and went over everything with me. They cleaned up everything and were a pleasure.”
“Scott was right on time , pleasant and did an expert job!!”
“Chad was fantastic. Everything went so smoothly!! What a good experience! Thank you so much.”
“Technician was knowledgeable and explained the results of his inspection very clearly.”
“Provided a thorough maintenance check on our heat pump and changed the filter, disposing of the old one. Associates were friendly and professional. I've used C&C for over 30 years and have never had an issue.”
“Our new system was very loud when first starting up. Steve, our technician adjusted the acceleration speed at which the system comes online, slowing it down. This greatly reduced the loud sound when the unit comes online. Great service!”
“I reached out to C&C to get a quote on a new heat pump and air handler as my previous system was about 17 years old and was dying quick. I received a quick response from Dan who provided two options including one budget option and another option for a higher efficiency heat pump that qualifies for the $2,000 federal tax credit. Both quotes were very competitive compared to quotes I received from other HVAC companies. I decided to go with the higher efficiency model that qualified for the tax credit. Dan was amazing to work with and he answered all of my questions! He also mentioned that the heat pump model I went with (Lennox EL17XP1) qualified for instant $1,000 EAP rebate as well as a $250 Peco rebate. I was referred to C&C from a family member and Dan said they have a referral program where they send me and my family member a $200 Amazon Gift Cards once the work is done. That was nice surprise as well!
The installation of the heat pump and air handler went very smooth. The technicians Craig and Jeremy that came out were both very friendly and professional. They started the job around 8am and were finished by 1pm which I was very surprised by as I thought it would take a full day to complete. Craig and Jeremy went above and beyond to make sure everything was installed correctly. They installed a new condensate drain pipe and a water overflow sensor that that will trip if the system is having major issues. They even replaced the ducts that lead into the air handler. All was done at no addtional cost too. I was very impressed with their work!!
Overall I couldn't be happier with the entire process! I highly recommend C&C!”
“Chris and Harley arrived at the promised time and fixed the problem, no muss no fuss. Professionally done. Very satisfied.”
“Outstanding service as usual !!! Chad is an exceptional tech.”
“Todd and Young Mr Fantaskey (I was one of his principals) did a great job. Especially with the explanation of the services as it is not in my wheelhouse.”
“Ryan was on time, polite, and efficiently cleaned and checked my air conditioning unit. I have never had a complaint about the service I receive from C & C Heating and Air Conditioning.”
“Todd explained the system to me and the mantience agreement.”
“Harley did an awesome job. Replaced the condenser fan in about 45 minutes.”
“Prompt, professional, and friendly customer service”
“Harley did a great job. Through and informative. Answered my questions and left me with the information I requested about the repair and the condition of my A/C unit.
Very good service. Arrived on time and addressed all the operational aspects that were involved.
Thanks”
“James was absolutely awesome!!
Very friendly and answered all my questions.
Very helpful and knowledgeable.”
“I like how you send a photo of your technician beforehand. Steve was friendly, efficient and helpful when asked questions. Thank you!”
“James was so nice and professional.”
“Replaced our compressor, air handler, return box, line set and electric in 4 hours. Sales experience was comfortable and easy and price was not bad considering the timing of our install. Coming from a previous bad installation these guys did a beautiful job. Cannot recommend them highly enough, incredibly happy with the entire experience.”
“Thomas is just great! Not only has he identified the problem in no time but he also took the time to explain it to me in layman terms.
Thank you!!”
“Team was professional, friendly and very efficient. Everything was totally clean when they left.”
“My technician, Adam ,was great!!
Exceptional customer service start to finish!!
I will request Adam for my future HVAC maintenance needs.
I highly recommend C&C
Heating & Air Conditioning Company, Inc.
Thanks,
Patricia B”
“Came out on a Saturday night after 8:30 to get out A/C running.”
“JIM
HAD US UP AND RUNNING IN NO TIME.
Thanks for your effort
Dave D”
“Our upstairs air conditioning stopped working on a Friday afternoon in the middle of a heat wave.We contacted C&C, with which we have a service contract. Within a couple of hours, Nathan arrived & resolved the problem promptly. Great service & professionalism!”
“Doug our tech was wonderful, pleasant and cheerful but also got our job done and changed our new coil which was leaking.”
“James was great! Highly personable.
Fortunately It was a simple fix.”
“Todd and Adam were very professional and polite as usual Overall a nice experience”
“John was prompt, courteous, and even interacted with my hyperactive dog! Well done, no complaints!”
“Todd has been our repair/maintenance employee for at least 20 years. He always is thorough & explains procedures every step of the way. The maintenance program is one of the reasons we stay with your company. Thanks for your professionalism & accuracy in all encounters with your company.”
“Chad is an asset to your business. He is rated top in our community. He is very good at what he does.”
“Outstanding customer service. Professional and reliable maintenance.”
“I received a text message, to let me know the technician was on his way and a picture of who, was coming to do the service. Completed the service in about 30 minutes and I could feel the difference after he replaced the compressor.”
“The text before hand with picture of tech coming out was wonderful! The tech taking the time to explain & show me why he couldn’t service the unit & couldn’t give use a contract was professional & gave me all the information to after the person who had it installed. I will recommend you any day & when I get it fixed will be using C&C”
“Technician was great. Have always been satisfied with your service.”
“Great service and quick repair work by the technician, Tom.”
“Ryan was courteous and professional. He replaced a part that froze up leaking refrigerant we are now up and running and very happy. He fixed our problem and we now have a cool house.”
“C & C was extremely prompt in getting a technician on site to fix our AC unit. The technician, Jim Schwager, was excellent and resolved the issue expeditiously. Additionally, he patiently answered the myriad of questions I had throughout the process.”
“Quick professional service. Very pleased”
“Harley was excellent and answered all my concerns”
“Tom was able to come out on a Sunday morning to get our Infinity system back up and running.
A professional job by a fully qualified tech!”
“Great job by Doug. Very thorough and professional.”
“Very kind and found the problem quickly and replaced the capacitor.”
“First time using C&C. Very prompt and smooth operation.”
“Thomas came in and knew right away what the problem was. Said notes from last service call helped.”
“Ryan, who performed the service, was very knowledge and courteous. He examined all the equipment to find the problem and explained what was causing the issue.”
“Thank you for responding to my need for service and providing a repair person on the same day
He was great
Thanks”
“Always a good experience when dealing with C&C.”
“C and C offers quality service. The employees are always friendly and helpful. Todd is an amazing and professional technician. He explains everything during maintenance. Todd takes the time to make personal connections with customers.”
“Tom and Adam were very polite, friendly and explained what service they would provide in the maintenance inspection. They kept me engaged and answered all my questions. You have two really good employees.
Thank You”
“Ryan found my leak in my outdoor condenser coil and was assigned to replace the coil a couple weeks later, keeping that synergy you need to have a successful repair.”
“John arrived within the time window, was friendly, and completed the check quickly.”
“Technician Augustus was Very nice and informative to my questions. I have Always had a pleasant experience with C&C for all services performed . Thank you C&C for having a company that you can trust with your heating and air conditioning needs”
“Efficient personable prompt Doug was the best. Thank you for having trustworthy employees”
“A repair person was dispatched on the same day of my call! Harley quickly diagnosed the problem and ordered the necessary part.”
“Harley was very pleasant during the routine PM of our units, thank you.”
“Doug was very personable and professional. I had a couple of questions he was able to answer quickly. I've been using C&C for over 30 years, starting when I lived in Hatfield. That says something!”
“Thomas was so professional and courteous. He explained what was going on and even got me the best price for the repair. This company definitely is looking out for it's customers!!! They're my go to HVAC company now.”
“Service personnel was knowledgeable and a good communicator.”
“Good communications with scheduling appointments and updates if there are changes.
Technician was friendly and worked quickly to check the unit and replace the filter.
Would highly recommend C & C to anyone.”
“Harley was very good and very pleasant.”
“Gus is great. Very thorough and keeps my unit running”
“the guys arrived on time, shook my hand hello and were completely professional. they did their business straight away, and kept at it until they were finished. they explained everything to me, and answered all of my questions after they were done. super knowledgeable. great guys. thank goodness i heard the commercials on the radio, then on television. c&c is now my hvac company!!!!!!!”
“Exceptional service on maintenance of two air conditioning and gas furnace units. I highly recommend C&C for your HVAC needs.”
“We apologize to Doug. There was a bee’s nest preventing him from examining the outdoor unit. He was stung trying.”
“Our technician, Chad, treated my son, who opened the door while I was working, with respect and promptly rectified our issue.”
“Doug was pleasant, efficient and explained everything thoroughly!”
“Harley was awesome and was able to “charge” our a/c unit. He was very personable and kind and knew what he was doing! I’d highly recommend him!”
“We got home from a 2 week vacation and found that the thermostat for the AC wasn't working. We called C&C for service and Harley came out that very day for service. Cannot ask for better service than that. Within a 3/4 hour, he had the
system up and running again.
It's a pleasure to deal with such a reliable and experienced
team of professionals. Everyone at C & C is knowledgeable and thorough. They are eager to explain the situation in a way that lay people can understand. Highly recommend C&C for all your HVAC needs.”
“Purchased a 9 year old house and after taking ownership, found out the A/C was not working. Since the unit was installed by C&C, call them to come out and service it. Thomas came the next day and said the unit was very low on Freon, so he charged it and it was working well when he left. He was friendly and very helpful. He also pointed out that the unit was only 2 years old and it has a 10 year warranty on parts and labor, but it must be transferred within 30 days from the manufacturer. This was great information, otherwise I would have never know about the warranty and it would have expired after 30 days. Next day, the unit wasn't working anymore. Chad came out the next business day and diagnosed the problem as a Freon like and would need to contact the manufacturer and order the part. Once the part came in, it was installed by Chad who was also very friendly and answered all my question. The unit is working great, so thank you Thomas and Chad for making the house livable again. I'm very pleased with C&C and will be using them next time I have an HVAC problem.”
“Ryan arrived and diagnosed the problem right away. Ryan checked the system for other possible faults. He replaced the inoperable fan motor, plugged it in and it worked! He tested the system again to make sure it was operating properly. Now we have cold air! Yay!!! Thank you Ryan! Ryan is very friendly and knowledgeable technician!!”
“Doug, the service technician was excellent, knowledgeable and friendly.”
“Todd and Adam were wonderful. Arrived exactly when expected. Very friendly and informative. They did a great job.”
“After the heatwave the past 2 weeks, I thought my air conditioning system was simply overworking to accommodate the heat and humidity. I called C&C and they came out quickly and are always extremely courteous from beginning to end (customer service reps and technicians!) Thank you for the much needed relief, it was nice to come home to a cool home.”
“Great service! Completed the maintenance on our AC and even chaulked an area where the chaulk had worn away.”
“Such a nice guy. Very respectful and easy going. Got the job done. My AC is working so great. Such a relief. So thankful. I would recommend him to anyone. Thank you.
Christine Dunn”
“Very eased with John's on time arrival and thorough work. Courtesy and competence, why go anywhere else.”
“Steve was on time, professional and knowledgeable. I think I've found my new HVAC service company.”
“Harley is always pleasant, professional and courteous. He has completed our maintenance service a couple times and now was here for air conditioning repair. We were pleased with his work and our air conditioning is working great!!”
“Always professional and prompt. I feel that C&C provides honest and timely services and maintenance appointments. Thank you!”
“Todd and Adam were awesome! Friendly, efficient, helped with my thermostat, love them both!! Thank you!!!”
“Service was quick and efficient. I am always able to get an appointment that is convenient for me”
“We had to replace our 15 year old heat pump that C&C had also installed to replace the original equipment that came with the house. Mike and his partner arrived on time and the installation looks and works great. C&C is a great local community business. Highly reccomend.”
“Chad Albright was the absolute best. Showed up in 5 minutes of me calling and fixed our issue. Highly recommend this company!!!”
“Good experience as usual with the technicians from this company.
Courteous and knowledgeable.”
“you guys were super nice getting out to us with all the other requests you had during the heat wave , to get us fixed up before heading out on vacation. we appreciate the help !”
“Service gave me an appointment on a day I requested. I received a text with the technicians image so I could feel safe. "Tom" heard my problem description. I was up and running in 15 minutes.”
“Ryan was at our home earlier today.
He did a great job and checked his work.
C&C is very responsive.”
“The service tech was very respectful and friendly.
Of course the AC did not make the noise it made earlier when we called C& C.”
“Quick and efficient! Ryan knows his stuff and was very polite.”
“Jamie and Sean did Professional, clean, thorough installation and explanation of new unit. Will use them for another future purchase.”
“Todd did a great job as always. He’ knows what he’s doing and lets us know what’s going on as well. He’s professional but he always has a smile. We’re comfortable with him in our home”
“Chris was very thorough with my unit. Running great”
“Outstanding service for many years on the unit they installed over ten years ago. Professional service and reliable.”
“After using another “employee owned” company for 20+ years, we became highly dissatisfied how each of their visits became as much about the upsell as about the HVAC service and repair.
We received a recommendation from a friend about C & C and we are so happy we did! Our AC stopped working and our technician Harley was amazingly pleasant and knowledgeable and quickly fixed the issue on a 96 degree day. He could have easily upsold us that we need a new system etc (as we know our prior company would have) but he diagnosed and repaired an inexpensive issue and we are back up and running!
Great work and you’ve got a new loyal customer!”
“Harley was once again, amazing. He was very professional and such a good listener. He took time to explain everything to us, and assured us that if we weren’t satisfied moving forward, we should call the office. It is technicians like Harley that would encourage me to recommend your company to my family, friends, and neighbors. Thank you, Harley, for a great experience. We appreciate it!”
“We have always been pleased with C&C for all our heating and air conditioning services!”
“Doug was an awesome tech. He arrived on time and completed all the work in a timely fashion. Doug provided a thorough review of the work he performed and explained it so we would understand. We love the text message with the techs picture so we know who is coming. C&C is great as we have used them for 20+ years now.”
“The team was fantastic. Installed new air conditioner in less time than I thought it would take. The guys were clean, professional. So glad I called C & C.”
“C&C has been handling my HVAC maintenance for for over 30 years and 3 different home locations. The level of service has been consistenantly high quality and there when needed along with emergency situations. C&C technician are respectful of my home and wearing booties upon entry and professional in their field. I trust them and know My home air/heating is a priority. Doug handled my service recently and he handled my rent service. 5 stars!!!”
“I am very pleased with the 2 technicians who serviced my a/c unit today(7/3/2024). The young men were very professional yet friendly. Ryan explained everything that needed to be explained in language I could understand. They took their time with me and gave the unit a good going over. The previous owner had left the C&C maintenance log on the side of the furnace. She was meticulous about her home maintenance. So, I called who she trusted to maintain this unit.
Thank you guys, and thank you to all of the C&C staff.
Mrs. P.”
“Curran does a great job keeping our system running well. Very dependable!”
“I could not be more pleased at the experience I have had with your Company.
Everyone was professional, Technicians were polite, clean and did a fantastic job.
Communication was Great!
Overall just a Great Job
Thank You Very Much”
“Thomas was amazing and fast! Very affordable as well!!! He handled my issue in 30mins!”
“Always a pleasure to work with C and C. Their technicians are prompt, knowledgeable and professional. We’re so glad we take advantage of
C and C’s twice-a-year maintenance plan. We get peace of mind knowing our system is in fine working order.”
“Friendly, efficient, informative, gave me some great tips.”
“We have be customers of C&C for 18 years. As usual, Chad, the one servicing our furnace or AC, is ALWAYS professional, friendly, and knowledgeable about our HVAC system. We always ask to be on his schedule, which is customary for the majority of the residents in our community. He is definitely trustworthy and in this day and time we need that assurance when a person is coming into your house. Thanks, Chad!! Thanks also to the C&C team for providing exceptional service to your customers!”
“It is always a pleasant experience when having any kind of interaction with C&C. From the installation of my new HVAC system last fall to the maintenance of the new and the old system I had, it’s always been great. If I have questions, I can call or when he is here I am comfortable asking Tom, the technician who usually does the maintenance service on my system twice a year. He is a great guy and I always ask for him to do the service call. Thank you C&C for making it so easy to maintain my HVAC system.”
“Amazing company! All the technicians are excellent! There are many reasons they’ve been in business for many years! ( I think over 50)”
“Very satisfied. Been using your company for more than 20 years.”
“Quick and efficient. Caught something before it became a problem that needed fixing. Very happy with the service I have always received with C & C.”
“Harley was very friendly and knowledgeable. He diagnosed and repaired the issue quickly. Highly recommend.”
“As usual, Ryan did a great job performing preventive maintenance today. He's very helpful in answering any and all of my questions.”
“Thomas was very good, he answer some question I had that was very helpful.”
“Always great service and support. Tom is the best. Was great to see him and talk with him. His thoroughness is greatly appreciated. Trust and look forward to your visits.”
“Steve arrived within the given time, he answered my questions and had my house cooling in a very short time. Thank you Steve and C&C.”
“Chad was very helpful and explained what he was doing in a clear and concise way.”
“Tom has serviced our system for several years. He is pleasant, professional and very knowledgeable. We have been C&C customers for more than 30 years and we have complete confidence in them.”
“I can’t say enough. James was awesome. Very professional and knowledgeable. Answered all my questions and then some. Took the time to explain the “why”.
Highly recommend!!!”
“Augustus came to do a a/c maintenance. He was within the time frame I was given and did the check up very efficiently. He answered all of my questions, even coming back into the house to explain what filter I should be using. I am very satisfied with Augustus and C&C. Very friendly & helpful company”
“Tom checked the inside & outside units. Gave recommendations & explained rationale. Courteous and pleasant.”
“Gus, as usual, is professional, efficient and knowledgeable. He has been maintaining my HVAC since it was installed.
A great employee of the company.”
“It has been a pleasure to work with your organization.
I am a New Customer , yet I have been treated like we have done Business for years.
Everyone at C&C is polite, knowledgeable , and responsive.”
“Emergency A/C repair. Ryan did an awesome job.”
“Craig and Jeremy were excellent! Here at 7:40 and complete replacement done around 10:00am in the attic and outdoors. Very respectful of carpet and home and polite. Showed what was replaced in the attic unit. One minor deficiency in my mind is we could have used one more bag of red stone around the newly raised outdoor unit.
Great job overall and within 3 hrs. Amazing!”
“Beautiful job, very nice guys and would use CandC again in a heartbeat. On time, very efficient, would
highly recommend.
Thank you!”
“Ryan found the problem and repaired the air conditioning.”
“Harley was prompt, courteous and took care of my maintenance. It is a pleasure to have him.”
“The guys did an excellent job installing my new AC. Very friendly and very professional. Thank you very much.”
“My husband and I had a wonderful experience using C+C for our air conditioner. We used another company and were not happy with how they were conducting themselves with helping fix our old one. We contacted C+C and they came out that day to help fix the problem. Harley was great and even got the process started with getting measurements to make our quote for a new system go even smoother. Thomas then took over and explained everything I needed to know and answer all my questions for my new AC. Also scheduled us very quickly for our replacement AC after we decided our old one wouldn’t last the summer. The instillation team were amazing! They were in and out in only a few hours and left no mess behind. Also very helpful and personable. Would highly recommend to anyone who needs maintenance or a new AC to call C+C!”
“Our technician was friendly, professional, thorough and neat when working in our home.”
“Thank you To C&C For an Awesome job on our recent installation. The service professionalism was top notch and will always recommend your company in the future.”
“Honest! From the time that I called in my issue, they were honest and upfront about timing. They were also honest and efficient in fixing the problem. They called to confirm the time. They text with a picture of the person coming to my house. I have nothing negative to say about c+c. I am also a repeat customer because of the fabulous service. I will not hesitate to recommend them to all my neighbors, friends and family. Thank you for bringing air conditioning back into our house within hours when it is almost 100° outside.”
“Ryan exceeded expectations – even in the middle of a heat wave across the region he was on time, quick, efficient, and friendly. In less than an hour our A/C is working like new. Fair pricing as well, fairly confident the decrease in electric bill will pay for this service call before summers end.”
“Ryan was very professional and quickly found the problem with my air conditioning unit on one of the hottest days of the year.”
“Ryan was informative, helpful and kind.”
“Thomas is a fantastic service mechanic.
He’s a perfect blend of mechanical knowledge and great people skills . His is very good at explaining the situation at hand and being efficient at the same time .
Thanks, Thomas. Well, done.!”
“C & C was very responsive , answering service passed on the details.. Call back early am. Tech guy here early pm. Harley & Tom were friendly and expert.
I highly recommend C & C.”
“I am confident C&C is competent and trustworthy. They came out within less than 30 hours from the time I talked to them. I will call them again if the need arises.”
“I am very pleased with having a maintenance person come out today on such short notice, especially since it is so hot. My air conditioner is now working and it is feeling much better in here.”
“Thanks to the guys who came out and fixed the issues we were having. They were courteous, and came when expected. Thank you”
“Very good service for all guys came to my house 👍”
“We have used C & C for many years and have never been disappointed. The technicians are courteous and very knowledgeable, and they always let you know they're on their way with a picture. I recommend them to everyone!”
“Friendly svc tech took time to look at everything..highley recommend”
“It was fast, efficient, and friendly”
“Ryan quickly and politely diagnosed the problem with the condensation pump, replacing it within 20 minutes.”
“Came home from vacation. Couldn’t adjust thermostat. Called C&C with issue. In an hour a very knowledgeable service technician was at my home. Knew exactly what the issue was and took care of it. So grateful. Thank you”
“It was straightforward and professional.”
“The team showed up on time and provided great service and was super friendly. They walked me through all the details of the job and how to use my new AC unit. I would highly recommend C & C heating and air when needing A/C service or installation.”
“Chad always does a good job, professional and pleasant.”
“Have been working with C & C Heating for years and Chad for years. Always professional and thorough. We have been extremely happy with their service.”
“Chad Albright came today to repair my AC and replace a part ! It turned out he had to replace the unit! He was a delight to have around , worked hard and did the job ! I would definitely request him the next time !”
“Chaz was very professional and helpful. They left my house in great shape. Very pleased with the new unit and installation.”
“Doug did a fine job. He was punctual, polite, and professional. We are so pleased with our service by C&C.”
“Curran is wonderful. He is polite, listens, takes his time checking everything out, and even leveled our outside unit. He is clean and leaves everything as he found it. We are very satisfied with the maintenance service we get from C&C!”
“We were so very happy that C&C sent Curran to help us with the air conditioning problem. He imediately found the problem and spoke to us about how it will be addressed. He gave us a temporary fix so that we could use our air conditioner this evening until a full diagnostic is done. We certainly did not expect someone to come this evening!!!! He instructed us to call tomorrow morning to set up a repair appointment. Again Thank Curran and C&C. Michael O'Donnell”
“Your office personnel, salesman and technicians were prompt, courteous and proficient and did everything they possibly could to ensure that the entire process went smoothly. Couldn't ask for more than that.”
“On time, efficient, through, effective”
“Thrilled with the overall experience. The customer service was attentive and friendly, and the technician was extremely knowledgeable and great to work with. Wholeheartedly recommend C&C to everyone.”
“Everything went well. Great service people”
“C&C is in my opinion the best HVAC company out there fair, competitive pricing, stands behind their product and workmanship call them on a Sunday night a technician calls you back to determine what’s wrong and to ask you to try a few things to get you through the night and next day they are there to fix it all up
C&C number 1 in my book”
“John and his crew did a great job. Clean, courteous, knowledgeable and professional. Ken took great care to run the intake and exhaust lines properly and said he would treat the job like he would want on his own home. They paid attention to all the little details. That's important to me. Thank you !”
“Was having issues with the Condensate pump.
After confering with the awesome customer service rep at C&C Heating and Air, on friday June 7th, a service appointment was promptly set for monday, June 10th.
C&C team member Tom arrived at the set time,
and patiently answered my questions and provided excellent customer service.
The Condensate pump was replaced, and our AC was back up and running smoothly.
Thanks to Tom and entire C&C team.”
“This was the first time I met Doug. He was very nice.
He got right to work , then he explained to me what he did. He was very considerate covering his shoes to make sure he did not track outside dirt into my home.
I have always had great maintenance techs from C&C
I am well pleased with them.”
“On time.easy visit.cordial service person. C& c is pricey but for now,I will still use them.”
“C@C has been our go-to for decades.
Their service techs are always on time, pleasant, and explain what they will be doing/have done. Top flight.”
“From start to finish our techs were very courteous snd professional/ two very hard working guys! They were mindful of our property and completely disposed of every single piece of old equipment and trash. We were extremely satisfied with this install!”
“Jim came out to my home on 06/06/2024 for AC maintenance, and provided a tip-tier service experience. His expertise, experience, knowledge and professionalism did not go under appreciated or unnoticed. He identified a few flaws with our current heat/air setup, made considerate and appropriate suggestions to help with space and our future setup, and relayed a few helpful tips to help with airflow in the home. I also took his advice and will be proactively ordering a new hot water heater for installation / setup in the coming months as my current HWH is long overdue. Thank you again.”
“On time. Always friendly. So glad the part arrived and the ac is working again!”
“C&C is an awesome company! We’ve been with them for almost 30 years and so happy with their service. Ryan came by today and did our semiannual maintenance. He is a gem. Everything is in perfect working order. Can’t say enough great things about C&C. Thank you!”
“Doug recently came to my house to maintain my A/C. He was very friendly and honest.”
“Service person was one of the best I’ve ever had.”
“My service technician, Todd, was personable, competent and efficient. Even after a full day, he began his call shift pleasantly and with determination. He has been my maintenance and service technician for many years, always projecting the love of his job. C & C should be privileged to have him as an employee.
Thank you Todd!”
“Thanks to Dan the sales rep for coming out. I wanted to replace my heating and air conditioning systems. Dan put together the right replacement on both units at a reasonable cost.
Install was scheduled on a day that worked for me. The two installers Mike and Ken were on time and did a very nice job. They both worked as a team and were very friendly.
They went over everything after the install. Very pleased with the whole job. i will recommend C&C to my freinds.”
“Called this morning and received prompt service. Found out we have a slow leak in the system so we got a shot Not to happy to find out we may need a new system after just 11 years”
“Craig and his team was very professional and explained the process. When he was done he had me take a look at the job and briefly explain what was done and how to operate thermostat. They were here about 20 minutes before ETA and completed the job more than two hours before the time they were estimated to leave. Thanks again for a job well done!”
“Todd has been taking care of our furnace for years and is wonderful!! Always on time and ready to work!! He also is very conscientious about not making a mess!!”
“Ryan was here last evening, with a very quick response. He found the problem . This was the same issue that has been happening every two weeks. The part has to be ordered, but at least we know what it is now. Thanks to Ryan and C & C! This is why we only use you for all our needs with our system.
.”
“Doug serviced our system with the professionalism that we’ve come to expect from C&C. He’s an excellent communicator and easily answered my technical questions in a way that an average homeowner can understand. A-plus!”
“Ryan was fast, knowledgeable, and friendly. He did a great job.”
“The highly skilled, trained, and motivated staff from C&C did a fantastic job of turning up my AC for the hot summer months to come.
It’s running so great that I could hang meat in the house.
Thanks Todd for a job well done
Dave D
Sellersville Pa”
“Chris was very thorough in checking the interior and exterior unit and verifying the proper operating condition.”
“Harley was wonderful! He was extremely patient, helpful and knowledgable. I appreciated his time and help when answering my questions!”
“Augustus was very professional and efficient.”
“Gus, who has been our technician for many years, is an asset to your business. Polite, professional, helpful, timely, informative, and respectful of property.”
“Todd is always courteous and efficient. He explains everything really well. We appreciate his service and friendliness.”
“I received a text along with a picture of the service man that would be arriving to fix my air conditioner. Ryan arrived, he was very polite and knowledgeable. He explained what he was doing and was able to get my system up and running. He did suggest a service plan furnace and a.c unit is very old-which is something I plan to pursue. Overall I'm very happy with C&C! Thank you.”
“On time, familiar with house/ unit locations, and very thorough.”
“Curran was our technician today. He texted ahead of his appointment so we knew when to expect him. He was pleasant & friendly, went right to work.
When he was finished, he explained his findings and reassured us that our systems were in good working order.
We are very happy with the service we’re rive from C&C”
“Ryan was extremely helpful and was immediately available to find the problem and to “temporarily” fix it — filling with coolant. He said that he would have someone from the Sales Office call me with more specific information regarding options: replace just the A/C, replace both the A/C and heater. I am looking forward to that Sales phone call. Ryan was a true professional and extremely nice and approachable, I enjoyed working with him. Thank you.”
“Curran was very informative and professional answering all my questions. My complaint and suggestion for better customer satisfaction is to pay for service provided. I paid for up to 3 pounds of refrigerant, actual product installed was under 1 1/2 pounds. It seams only fair and good customer care to pay for services and product delivered. I have nothing but praise for Curran's service.”
“Todd did an excellent job with the explaining the routine maintenance of A/C. He was very professional and personable.”
“Thanks for your great work! We appreciate your attentiveness to our needs! The 2 technicians today were great! Thank you!”
“Todd is a great technician. We’ve been using him for many years. Always look forward to seeing him.”
“I have been using C & C for the past 5 years. They are courteous, reliable, have great employees and they provide excellent service. I would highly recommend this company for any heating or air conditioner servicing and repairs.”
“Always punctual, professional and friendly. We’ve used C & C for our heating and air conditioning needs since 1999.”
“Todd is always amazing and honest with his inspections!!!”
“Terrific job and very professional. Thank you for the years of service.”
“C&C HVAC is a top notch company with incredible employees. It is understandable why they are celebrating 50 years in business! Look no further this is the HVAC company to choose.”
“I am a repeat customer with this company. They never disappoint and the service is always exceptional! I have dealt with many people from this company. They are all extremely friendly and knowledgeable. Chad is an asset to this company. I am extremely pleased with this company.”
“HVAC system purchased/installed by your company on 2/23/23. AC went down early in the 1st season 2023. Part was replaced. Now in 2nd cooling season 2024 and the same part has failed again. New part is being ordered and a temp is in place til the part arrives.
Why continue to replace a bad part with the same part again ? Is there nothing better so I won’t continually have this issue?”
“Great consistent service for over 20 years. Professional and courteous customer service representative.”
“Jim was thorough and patiently explained what needed attention, what he did to address the problem, and necessary next steps. He was terrific.”
“Chad is a pleasant person to deal with and he knows what he’s doing. I believe he does an excellent job.”
“Todd always does a great job for us with maintenance & suggestions for keeping house at right temperature. Very professional”
“Chad is always great! On time. Good rapport. Explains issues and any findings. Always a pleasure.”
“You guys have consistently done a great job for us maintaining our whole house heating and air conditioning systems. We would highly recommend you to anyone looking for that service.”
“James is very experienced and eager to help. He responsed all of our questions with patience and knowledge. Thanks”
“Just had my air conditioning system serviced by Chad he is the best technician at C&C always professional and very knowledgeable. Have had maintenance agreement with C&C for over 20 years and have never had any problems”
“I’ve been with C & C for over 30 years, and have been extremely satisfied with their maintenance and repair.
Ryan is wonderful!”
“Efficient service call, knew who was coming and when. Gus was very polite and took care of both systems. Thank You”
“Chris was very professional and thorough.
He is very courteous.”
“Our technician was excellent, he explained everything to us, and gave us options. We’re very pleased with the professional way your company operates.”
“Ryan Voss is a great technician I hope he can do my maintenance always 👍”
“Ryan always provides professional and excellent technical expertise during his semi-annual service on our heater and A/C system. Thank you.”
“Chad is a great technician, thorough, pleasant and easy to work with.”
“Ryan is very thorough and very pleasant. He is a great asset to your company.”
“Todd is excellent. Very thorough, efficient and honest!!”
“The C&C professional they sent out was Steve, and he is a true professional
He was very thorough checking inside and outside
We have been with C&C for over 30 years and would never call anyone else
The office personnel are great also, they listen to your concerns and document everything for you and the service technician”
“I have been using C&C for eleven years for my heating and AC needs and couldn’t be happier with the service I receive. Todd, the tech that usually services my heating and AC units is very knowledgeable, efficient and professional. He is
always willing to answer any questions I have and explains things in a way that is easy to understand. Todd is truly a great asset to the C&C team!”
“The man was very professional and helpful. He took time out to deep dive explanation of the system and how to get the most out of it. So much goes into these during install and it can be overload of information. I really appreciate the knowledge share and re-share of information I’m sure I was told at install. Hope he can come back for the next round.”
“Gus has been my service man for years. He is always on time, polite, knowledgeable and happy to explain everything in a way I can understand.”
“The technician was extremely knowledgeable, respectful and professional. He arrived on time and I appreciated the text when he was in his way! Would definitely recommend!!”
“James was awesome. He explained everything he was doing thoroughly and had our AC up and back running in no time ! Very thankful for his great work on this humid day!”
“We had no A:C for the last couple of days.
I called C and C ( who we’ve used since, I believe 30 years).
We used them in this house and our previous house. We obviously have been very happy with you.
The front desk coordinator was so helpful and concerned with our problem(she sent out Ryan who was also so very helpful ( he came out within 45 minutes)
So, there was nothing he could do because we use R22 refrigerant. And we have a leak.
So he is going back to office to get quotes for us on a new system.
Ryan was very nice and knowledgeable.
We just need a new A/C system.
We will take the first available time.
Thank you.
“As always on time and professional!”
“Prompt, courteous, competent technician as always (Harley this visit), Great communication via text about arrival. You folks are “keepers”!”
“Chad always does an excellent job, as well as the entire company!!”
“Ryan was a pleasure to have as a technician. He was very knowledgeable and answered all of my questions. I hope to have him next time service is due or for any repair needs.”
“Your attention to detail is appreciated – reminder call the night before appointment and text and photo when tech is on the way.
Your technicians are always friendly and professional. They are very good at what they do and happy to answer any questions.”
“Ryan was superb as always. He goes way beyond his job description and delivers exceptional service and knowledge. This is why I am still a customer for C&C.”
“Both Harley & Tom (supervised) did a wonderful job. They came within the time frame & wore shoe covers. They were quite thorough inspecting inside & exterior condensor.”
“Excellent. Technician went out of his way. Highly recommend.”
“Very prompt response and efficient temporary repair by Steve. However it is very concerning that the variable speed blower motor could completelyv burn out on a new HVAC system that was installed only a few months ago!”
“Quick response, called at10:30 on a Friday and they were here by 2 pm the same day. Efficient, clean and friendly.”
“Harley wonderful
Very professional.
Great personality.
Did a great job and he turned out lights when he left.
Thank you”
“Chris is very professional and efficient. Highly recommend”
“We had an AC issue. C&C was able to send a technician out by mid-day and got the problem resolved quickly for a fair price. Great communication and service.”
“Doug was our service man today … my wife and I both felt he was very informative as to the service he provided to us today ! … he's a great member of the staff at C & C ! … Thank you ! … Dan & Betty Ann”
“James, our service rep did an outstanding job with locating and fixing our ac problem.He worked very long and hard. We so appreciated everything he did for us today. Your company is lucky to have him represent you. Thanks so much for not charging us today.”
“My technician was very thorough and took his time to figure out what the problem was , although I did need a replacement he was still very helpful . I would definitely recommend”
“Gus has been here for maintenance many times.
He was able to fix our AC unit quickly and for a reasonable price. We are ALWAYS pleased with the superior service we get from C and C”
“We have over 13 different air-conditioning units on our property all installed by C&C. One of the units was down I called the office at 4 o'clock in the afternoon. They were here the next morning by 10 AM as they were fixing the one unit two other units weren't working as well. They were able to jump on them at the same time and with in a couple hours had all three units up and running. The response time and service are great being in the hospitality business you need quick service and that's what C&C always provides.”
“Our regular maintenance plan technician, Harley, is wonderful. He is efficient and knowledgeable, and knowing our systems are in good working order each season gives us comfort.”
“Very professional and reasonable pricing”
“Ryan did an exceptional job and was very informative.
A real pleasure to deal with! 😃”
“You sent Ryan Moss to our house last evening. He was unprofessional, rude, and insulting to my wife. Very disappointed as we’ve been with C&C for 9 years and now need to find a new service.”
“The tech was EXTREMELY rude and condescending. NEVER had any one from your company so nasty. We will probably be looking for a new service company.
He was so nasty and rude.”
“although I had to wait three hours for my maintenance person, he was very pleasant, professional, thorough, and engaging.”
“Ryan arrived quickly on an extremely hot day and quickly diagnosed our A/C problem; replaced the thermostat and for that we are grateful to C&C”
“Ryan was courteous, friendly and professional and capable.”
“Very professional and knowledgeable company.”
“On time, courteous, and knowledgeable.”
“Gus was our technician. He arrived on time as scheduled, even notifying when he would arrive. He was courteous and knowledgeable and took time to explain certain settings on our first floor unit. C and C is definitely a great company and we have used it for many years. Would definitely recommend to everyone.”
“Todd always performs as a complete professional … I have full confidence in his evaluation of the task at hand and his recommendation for whatever solution may be required … It has been a complete pleasure getting to know him over these many years …”
“Great service and customer support. I wish every business was like this.”
“Great Service. On time, Professional, Friendly!”
“Everything was handled well the day of the repair. The unit has been flawless since the repair. The repair was completed quickly and without any issues. However, I requested an itemized receipt to be emailed or snailmailed and that has not happened yet. If that was addressed the raiting would be 5 star.”
“Curran did a professional job and would highly recommend him”
“They have serviced my heat pumps for 35 years. What else can I say? The real deal.”
“Heater stopped working in the AM. Called C&C; service technician arrived by 1:30. Very knowledgeable and personable. The problem was solved in 5 minutes. Very satisfied”
“Curran always provides excellent service.”
“Excellent service and the technician was on time”
“Harley, the C&C tech that did our service was super!
Every C&C tech we've had since 2001 has been outstanding! Keep up the good work. 👏”
“Prompt, friendly and efficient service as always.”
“Chad is great! Friendly, efficient and knowledgeable.”
“Jim was thorough and extremely helpful. Too bad there’s not more than 5 stars!”
“Chris knew exactly the issue and took care of it!”
“Great service. Personable , knowledgeable, prompt.
Curran is the best. Great company …highly recommend!”
“Ryan was very professional, nice, and efficient and left the job very clean.”
“John was professional and thorough. A good representative of your company.”
“My experience with C&C has been great since installation and continues with regular maintenance. Todd does a great job. He explains things and is respectful of my home.”
“Gus has always been courteous and efficient in servicing my AC”
“On time. Efficient and knows his job. Thoroughly makes sure he checks everything.
Very satisfied with C&C and their employees.
Thank you.”
“Efficient, thorough, professional & polite”
“Ryan did a great job with caulking and sealing some penetrations. He removed and replaced. Thank you!”
“Professional service rendered answering all questions satisfactory.”
“James was extremely helpful. I never had a heat pump before & really knew nothing about them. James answered all of my questions in ways I could easily understand. He took his time, trying to figure out exactly what the problem was. He did fix the problem & he made me feel much more comfortable with the heat pump. Thank you James & C & C!”
“Service is always thorough and professional. Curran the tech is the best!”
“Harley was very thorough, took care of some maintenance issues he found, was pleasant and explained everything to us.”
“Chad is professional, knowledgeable and always goes above and beyond to be sure our systems are working properly and efficiently.”
“All of C&C's maintenance team do a fabulous job of servicing our equipment. This was the initial service call since the new HVAC unit was installed on April 26, 2023. Todd serviced our unit today. Personable & professional this time and always.”
“On time. Explained everything. Very pleasant and thorough technician.”
“Always a great experience. Technician was on time, friendly, and professional. Excellent customer service.”
“Chris, our technician, is very professional, courteous and friendly. Arrived on time and got right to work. Very thorough in performing maintenance on our HVAC and keeps it in good running condition. I always appreciate that the office (Linda) calls to remind me to make an appointment for our twice yearly maintenance and appreciate the flexibility in accommodating my schedule. Thanks for providing great customer service.”
“Curran is always a plus when he is in our home. Careful, thorough, courteous and professional.”
“Outstanding service, can’t say enough about how great the service was.”
“Service technician was thorough, efficient & friendly. Offered helpful suggestions.”
“Tech was very nice and courteous !! Will recommend your company!!!”
“Both Ryan & Chris did a fantastic job both diagnosing and then fixing the issue.”
“Chad is the best tech and true asset to your organization.
Thanks for being such a well run small business.”
“Ryan was here this morning to service our attic A/C unit. He was very friendly and professional. He let us know the status of our equipment
and answered all of our questions.”
“Curran is very respectful and kind. Was prompt and pleasant. Great service!”
“The technician, Ryan , represents your company well. Neat,clean,efficient and explains himself well.”
“Fantastic, professional, and friendly service!”
“As always, service was prompt, efficient and quick
Ryan was polite, friendly and knowledgeable.
Checked all parts of system and let us know all was in good shape.
Confident we’re set for the summer months.”
“Doug was thorough, timely & professional. He answered all questions & explained his service. We are always pleased about your company service.”
“Responsive, knowledgeable, courteous and reasonably priced. Can't expect nor ask for more.”
“Chris was our service tech and he amazing. Quickly diagnosed the issue and had the part on hand for the repair.”
“All options were well explained. The work was done promptly and efficiently. I recommend C&C Heating and AC.”
“Called on Monday morning, and had a tech at my home within a couple hours. James was very professional and informative. I decided to sign up with them for bi-yearly Spring and Fall maintenance services.”
“Doug was great, and checked my system thoroughly.”
“Professional installation of new gas furnace”
“I was called back quickly to replace a thermostat and it was done within a couple of hours. Chris and his team could not have been nicer. A great job.”
“Great job. Arrived on time and was totally professional.”
“Chris checked items and replaced a pressure sensor. We have heat. Thanks Chris”
“C & C Heating and AC came to do regular maintenance on our Gas Heater. The Technician Chad was great and explained everything he did, how our our heater was running and even answered some questions I had on how to keep our basement a little warmer during the winter months. We used C & C in our previous house for 19 years and look forward to many years using them in our new house.”
“Great service ! Service man was very polite And thorough”
“C&C is always professional and timely. They message when they are on their way to the house. They are polite and provide prompt service. And they communicate the work that was completed. They also have fair prices. We are very pleased with their service.”
“James was on time, very personable and helpful! Thank you so much!”
“James was on time and did a great job. Pointed out a possible issue with the chimney that I will be having checked out. Thanks James!”
“The technician was on time, friendly, and courteous. He took the time to walk me through the work that he completed, and to ensure me that there is no outstanding issues.”
“Everything was great starting with the Custer service representative that answered the phone. The service technician, Gus, was wonderful. He came that day and restarted the heat and returned as promised with the replacement part within 48 hours to assure the furnace would continue to work. Thanks C&C.”
“It was very nice meeting Augustus. This was my first Heat Inspection today (2/21/2024) since I moved to Mattison Estates. Gus was very thorough and answered my questions and did an excellent job. I would like to have him come in July for the Air Conditioning. I will call at the end of June for service.
Thank you!
Barbara Oaks”
“Great service today from Curran from C&C!!! Prompt, friendly , knowledgeable and service done efficiently. Always great service and support from C&C!”
“Very responsive and prompt. Excellent diagnostics”
“Curran from C&C came to my home and performed maintenance on my heater and had to go outside in the snow to check the outside unit . He was very nice about it and did an excellent job! I would recommend Curran for service!”
“Technician was punctual and professional. He explained cost saving upgrades and let us know our system was working fine. We have had C&C for over 20 years and the service does not disappoint!!”
“Thorough inspection and found a gas leak which was repaired immediately. Great service!”
“Technician was very knowledgeable respectful and care about the customer and his job”
“Professional and personable tech. Ryan explained and demonstrated what we thought were problems.”
“Everything went well. The service man, Harley, was polite and efficient.
I would highly recommend C&C to others!”
“The tech (Curran) is personable and informative on the work performed.”
“Friendly, knowledgeable, efficient service.”
“C&C is a wonderful company that is professional, friendly and thorough. Whenever Curran comes to do maintenance, he is always so friendly and works hard to get the job done. I love that they communicate so well and let me know when they are on their way to do their job. An amazing company and I highly recommend!”
“Excellent service. Job completed as promised”
“Our tech was very thorough and identified a small issue. We are very happy with their service and glad that we did sign up for a maintenance contract… highly recommend this company!”
“Augustus was fantastic. The humidifier in my new construction home never functioned. Augustus was like Sherlock Holmes as he was able to diagnose the incorrect wiring.”
“Curran was on time, very polite, did a thorough inspection and gave us some good advice about our filter. He took his shoes off outside so as not to track dirt into the house. I needed to leave at 2 and your organization was very cooperative in getting someone out here by 12:30 to make sure I could get to my appointment. I would highly recommend C&C to anyone who wants a quality product and great service.”
“I'm uncertain about what is covered/not covered under the service contract. What is billable and not billable. Can you send me literature regarding terms and conditions of service contract. I never received one.”
“James was very knowledgable and professional. He represented C & C very well and was easy to talk with. He explained everything that would be inspected and reviewed the final results with me. I would like to have him do the AC inspection later this year.”
“Another proactive gas furnace maintenance visit by Harley. He represents the knowledgeable, hard-working, and friendly C&C employees who have serviced our units since 2002.”
“Excellent service from technician, Doug
Very professional and good service as well as very personable
Keep him. He is a asset to your business”
“Just a note to say, Well done C & C HVAC ! John and Justin, that did our installation were great. They did a very nice job and left our place as they found it. I appreciate having people that not only know what they are doing, but are masters at performing their craft.
As much as I always like having Todd come to do our semi-annual maintenance services, hopefully his visits for the next few years will be just dusting off the cabinet and nothing more serious. Just a word about Vince……..once I got him to sharpen his pencil, he was excellent. Smiling as I write that…….Trust me when I say, we will gladly give a solid thumbs up recommendation to Vince and your entire organization.
Thanks for your personal concern and interest in keeping an old customer smiling.
“Ryan was very helpful and repaired caulk at the AC refrigerant lines penetrations.”
“Really like Chad. He’s honest and answers all of my questions”
“James was very courteous, gave good explanations and listened to my concerns.”
“Always great professional reliable service”
“Having issues with heating up one bedroom I called CnC for an appt. My tech (Harley) came out and made quick work of it resolving the problem. Harley was courteous , friendly & knowledgeable throughout his visit. Thank you Harley and Thank you CnC !!! I will def be referring CnC.”
“Great service. Doug was very professional and on time.”
“Excellent service. Came out same day to replace a part. Got my house warm again in no time. Installed my unit in 2015 as well. Won’t use anyone else.”
“The technician who provides maintenance at our house always does an efficient, but thorough, job. He is cleanly (always wearing shoe covers), familiar with our system, and makes sure to give us an update at the end of the visit.”
“Chad was great. Very informative and handled our issue with ease.”
“Ryan was wonderful! Very courteous!
Answered any questions I had”
“Augustus was excellent, and provided outstanding service. The problem was corrected, and he was very courteous and professional. Thanks!”
“Augustus was excellent, and provided outstanding service. The problem was corrected, and he was very courteous and professional. Thanks!”
“Chad is always so kind and helpful. He always does a great job.”
“Excellent follow-up to a previous repair.
We have additional work to be done at 2 houses and we will be using C&C
Very satisfied and would recommend.”
“Very cold evening and no heat. It's working now! Thank you so much!!!”
“Augustus our technician is the most pleasant and knowledgeable person. He makes sure we know what is happening with our heating system.
5 ⭐️”
“Ryan braved the snowstorm with no complaints. He is efficient and very personable. Grateful the scheduler was able to accommodate the timeframe that worked for my request. Thank you All!”
“On time, friendly, courteous, changed filters, checked components, as always a very easy appointment for the homeowner. They send you a photo of the tech who is coming out to do the work, an added plus. Another great maintenance appointment!”
“Our gas heater blower stopped working. Chris came over in the evening and diagnosed the problem they had the motor in stock but not the fan cage. He promised they would be back the next day to make the repair once they got the part. I kept electric space heaters going since it dropped to 8 degrees overnight and was able to keep the house in the 50s. . Ryan came over the next day with the motor and fan cage and the heater wax back pumping out hot air in 30 minutes. The technicians are top notch and very knowledgeable the inside staff answer the phone and are extremely empathetic to get your equipment fixed. Always impressed with this HVAC company.”
“Both HVAC guys we’ve encountered have been polite, courteous, and pros! Very happy”
“Chris is great, always courteous, explains everything he did, and provides any feedback for what we need to do prior to our next maintenance review.”
“Doug was friendly, helpful and knowledgeable!”
“First class always. Doug was a gentleman and efficient”
“Service was great! Arrived on time. James did a great job explaining everything that needed to be done.
Thank you.”
“Great service. Always courteous technicians.”
“Chad did a thorough maintenance service (as usual!). Thank you!”
“Very pleased! Tom was informative, helpful and professional! I especially appreciate the prompt on time service.”
“I appreciate when I call the office I speak to a live individual. Technicians are always prompt, courteous, and professional.
I have been a customer of C and C for over 18 years”
“It was all good. The technician was very good. His name was Ryan and he was very polite. Everything worked out he explained things and he was very informative. Thank you.”
“Service associate was prompt, courteous and very knowledgeable. Always have a great experience.”
“I’ve been a customer for over 5 years and have always had prompt, professional and friendly service.”
“Thank you so much for the excellent customer service, knowledgeable technician, James and repair of gas furnace! I highly recommend C&C!”
“Gus prompt, thorough, proficient as always”
“Gus prompt, thorough, proficient as always”
“Curran was our maintenance technician today and we are very happy with his work. Very pleasant and knowledgeable. We have had C&C for many years and trust that they will do the job right. We even had an emergency where the furnace stopped on a very cold day and they were out to repair it the same day.”
“Curran was our maintenance technician today and I am very happy with his work. We have had C&C for many years and always trust that they do everything right. Even had an emergency situation where the furnace stopped on a very cold day and they came out same day to repair.”
“Consistent maintenance.hard to schedule at desired times”
“Doug was great…friendly, knowledgeable and professional. He made us feel like valued customers.”
“Timely service and technician was excellent.”
“Timely service and technician was excellent.”
“Came at the time they said they would be here. Quick & thorough.”
“Curran is a pleasure to see every year! He is very knowledgeable, professional and kind! He explains everything so well. I am confident in knowing that our maintenance routine is well worth it!”
“Chris was outstanding he took his time and explained everything”
“C+C installed a York Affinity heat pump and Furnace today in our home. The install team of John , Scott and Mike were very professional and courteous in addition to being skilled at their craft.
Tom, our sales rep, was knowledgeable and responsive to all of our questions and concerns.
A whole house system is a LARGE investment and it's important that you have a team that delivers. C+C met all of our needs and expectations.”
“Tech Thomas was fantastic. Extremely knowledgeable, very customer friendly and efficient. We have been using C&C for close to 20 years. Always happy with service, installation of major air conditioning components. I would highly recommend them for your air conditioning needs.”
“Tech Thomas was fantastic. Extremely knowledgeable, very customer friendly and efficient. We have been using C&C for close to 20 years. Always happy with service, installation of major air conditioning components. I would highly recommend them for your air conditioning needs.”
“Harley is always very nice and respectful of our property when he’s here. Very satisfied with our service today”
“We elected to use C&C for two reasons, a recommendation from family and secondly because they advertise in our church bulletin. We purchased a very expensive system (>$15,000.00) which was installed on time in May of 2023. We had one issue post installation, and this was repaired timely. Our issue relates to customer service (or lack thereof) from C&C. At the time of purchase, we were advised that the unit was eligible for a rebate of $650 – $750 from PECO and that C&C would complete all of the required paperwork. We would then receive the rebate in approximately six (6) weeks. Now, 7 months have passed with no rebate. We have phoned C&C more than 12 times to remedy without success. We were told that the initial submission was incorrect by C&C, that it was fixed, that the check was in the mail, that they were investigating, etc. We have spoken to 3 different representatives of C&C including the General Manager and the follow-up can best be described as pathetic (we’ll get back to you, then nothing…). Finally, we spoke directly with PECO (who were very helpful) and PECO advised that the units we purchased are eligible for the rebates; however, there has NEVER BEEN a rebate request for our property from C&C. We advised C&C of this, and they are ‘still investigating’. We were told the owner would phone us directly – of course this never happened. Recently, we were told by a fourth different person from C&C that we would be getting a check ‘in days’ – this has not happened either. Months have passed, poor communication, empty promises, no accountability and terrible follow-up from their company – I would strongly advise finding another provider for your heating and cooling needs as this firm has yielded us nothing but frustration and hollow promises.”
“Harley was professional, courteous and pleasant.”
“We are very pleased with your fast response and recent heat pump repairs at our house. Thank you for the superb work Steve did diagnosing and fixing multiple problems (a poor installation by another company). Our heat pump now runs much quieter and needless de-icing cycles have stopped. To all the York owners out there: I switched to C&C for service and I’m happy I did.”
“Doug is one of the best techs in the company .. very patient answering my questions and knows his business very well”
“Chad was very professional, efficient and pleasant. Highly recommend him.”
“As always, Tom did a thorough job, and we are very pleased with the service.”
“Service person was timely, polite, wore booties to keep house clean, communicated status of work, changed all filters. Checked entire system to assure system ready for winter heating.”
“Company sent text with picture of tech prior to him coming out. Tech Chris was on time and courteous. Thank you!”
“Harley was great. He was polite, efficient, informative and honest. Our heater wasn’t heating up to par and he recommended an air filter that was less restrictive for the air flow and left us a couple. I’m glad we signed up for the twice a year checkup!”
“C & C having servicing my HVAC unit for the last years. I have always found them to prompt and courteous wether it's the person scheduling the appointment and the technician who does the work.
I can't think of another HVAC that are like them and I have had several over years.”
“Ryan was very nice and he was very courteous. He took care of what had to be taken care of. He explained everything to me. He was fantastic. He fixed the problem and I just appreciate the fact that we now have heat and no noise is coming from the air conditioning unit. Thank so much and happy new year to you all.”
“Ryan was very nice and he was very courteous. He took care of what had to be taken care of. He explained everything to me. He was fantastic. He fixed the problem and I just appreciate the fact that we now have heat and no noise is coming from the air conditioning unit. Thank so much and happy new year to you all.”
“I submitted a request online in the evening an was contacted quickly and was called first thing in the morning with a Technician out by early afternoon. Awesome service”
“In less than 30 minutes our heater was back up & running! We called the answering service at 6:14. Ryan called us 6:27. He was here within minutes and we were up & running at 6:45! Being the Friday before Christmas we thought for sure we wouldn’t have heat till after Christmas! Thank you so much for such quick great service! Merry Christmas!”
“Chad was our technician. He always does a thorough service on our system and explains in detail any concerns/issues.”
“Ryan was very informative. Answered all my questions.”
“Very professional and knowledgeable! I welcome Todd to service our AC in the Spring.”
“Harley from C&C was prompt, curious and knowledgeable during my Gas Furnace inspection and maintenance. He brought up key points that had a major impact as well as answered all my questions.
If you need Heater/AC service/ maintenance C&C is the way to go.”
“Curran was on time, a very efficient with what he was doing. Cleaned up the work area and answered all of my concerns. Will definitely keep as my go to team for my heating and AC maintenance and repair. 👍👍”
“Steve was great. Explained the issue, corrected the problem and returned unit to working order. There will be heat during the Christmas holidays.”
“We have always been very happy with maintenance service by Chad , he is the best one I’ve ever had and always try to request him. Heater is only one year old but we had previous system also from C&C for over 20 years ,very satisfied with your company”
“We have always been very happy with maintenance service by Chad , he is the best one I’ve ever had and always try to request him. Heater is only one year old but we had previous system also from C&C for over 20 years ,very satisfied with your company”
“Professional, yet personable. Understanding of needs and respectful. On time and great communication.”
“Chad has been serving our HVAC system since we moved into our home 4 years ago. Our previous house had steam radiators and window air conditioners, so we had no experience with our new system. Chad has been both an educator and expert technician, and we consider ourselves fortunate to have him working with us.”
“Came out quickly. Knowledgeable tech looked into the issues and checked everything.”
“Chad was very friendly and knowledgeable. He answered all my questions. It was easy to contact them and make my appointment.”
“Always efficient and reliable service and always cordial and polite”
“Technicians arrived at time stated. Very professional. Replaced old heat pump. Took all old equipment and left place as clean as when they started. Have used C&C since I moved in and am extremely happy with all services provided so far!”
“Gus is the best and the main reason we love C&C”
“The technician was on time, courteous and knowledgeable. I am pleased with the maintenance program that C&C Heating & Air Conditioning provides.”
“Todd has been our service guy forever. He is a great guy, very polite and knowledgeable about our system. He is a great guy.”
“I am so pleased with C and C heating and air conditioning company. They have made my life stress-free. My husband who passed away used to take care of all these maintenance things for the house now that I have to. I am so glad that C and C are in my court. Stress-free good job very grateful.”
“Todd has been fabulous to have in our home, over many many years, doing maintenance on our heating and air conditioning . Thank you Todd. He’s a major asset to C and C”
“Always show up on time and contact prior to visit
Knowledgeable and pleasant
Maintenance plan well worth it!!
Thank you!!”
“Always show up on time and contact prior to visit
Knowledgeable and pleasant
Maintenance plan well worth it!!
Thank you!!”
“I was very happy with my whole experience with Cand C heating.. The service was timely, efficient and done perfectly.”
“Great service. I highly recommend C&C.”
“Professional and friendly technicians with convenient scheduling. The office staff answers the phone and is very helpful. It’s a pleasure dealing with a small locally owned company.”
“Ryan did a great job and was very knowledgeable and very helpful”
“Ryan was the best!!! He was so through with our maintenance service call. Answered my questions and went though the heat pump heater humidifier. I enjoyed talking with him, too. I rate his service a “ten””
“Our air conditioning fan was running intermittently although the heat was on. Ryan, the repair man checked out everything thoroughly and found a loose wire. He was very pleasant and respectful of our flooring. He also showed me how to set the humidifier correctly. We have been customers of C and C for 20 years and have no complaints.”
“C&C advertises that they do hot water heating and plumbing, but when I called they were very specific that they DO NOT do any plumbing systems at all?”
“Steve immediately came to our house on an emergency call and knew exactly what to do to fix the problem. He is courteous, friendly, knowledgeable and efficient. Thank you for the good service.”
“This was a follow up repair appointment. The part arrived within 3 days. Steve was our technician for the replacement part. He was knowledgeable, courteous and completed the repair in a timely manner. After the replacement part was installed, he also determined that there was a delay in the furnace start up and discovered that a capacitor was failing which may have caused our initial issue. Had that replaced as well because I’d rather be safe than sorry. Thanks C&C!”
“C & C is a very professional company to deal with from answering the phone, to scheduling, to paying the bill. Their technician Todd has always done a great job explaining everything and making the process seamless. We actually look forward to having maintenance from a great technician like Todd.”
“C & C is a very professional company to deal with from answering the phone, to scheduling, to paying the bill. Their technician Todd has always done a great job explaining everything and making the process seamless. We actually look forward to having maintenance from a great technician like Todd.”
“Chris arrived on time. Was very professional and polite. He did a thorough inspection on everything as needed and left the area clean.”
“10 years of excellent service. Just had winter heating check up and Todd, as always, was friendly, knowledgeable, prompt and efficient.”
“Thank you Chris for your assistance with our emergency service! You went above and beyond!!!”
“How did you do? Well you did perfect of course because you have Todd. He is been coming to our house for years and is excellent on all aspects. We trust him implicitly, he is quite an expert in his field and he is super nice and friendly. I give him an 11 out of 10 (as usual). Thank you Todd and happy holidays!”
“Tech couldn’t have been more polite and patient despite my hectic morning, an took the time to answer my questions regarding the work he performed. Impressed with my first service!”
“We’ve used C&C for routine maintenance and service for 20+ years. Todd is always personable and ready to answer questions, and provides fast, efficient service.”
“You have installed two new heat pump systems for me in the 30+ years I’ve been living here. Plus have had annual 2 service per year maintenance agreements all that time. Your service has always been extraordinary excellent. Well done”
“I have been using C&C at my different houses for over 25 years. Their technicians are always reliable and knowledgeable, as well as professional! I had my heating and AC replaced a few years ago and am happy with the service.”
“Harley was terrific. His attention to detail was outstanding.”
“Very pleasant. Explained everything that we needed to know plus some”
“I never needed to make a service call before. I am extremely impressed by the ease and efficiency of your process! And, lucky for me, Todd was on call this weekend. He has been making the maintenance checks on my system since it was installed. I was happy to see him. And as I’ve come to expect, he did an awesome job! Thank you!”
“As always, Tom was prompt, neat, and professional!”
“Ryan was very knowledgable and professional. He is a fine young man, very polite and thoughtful. Ryan gave me information on what filters to buy & where to get the best price. I had Tom who routinely maintained my last units in another home. I was always pleased with his honest and knowledgable help so was hoping he would be assigned to the area I moved to. But now that I’ve met Ryan, I know he will provide service equal to that which Tom delivered for years. I am confident in C&C!”
“Great experience. Our technician James was extremely knowledgeable, courteous, communicated well, gave us good recommendations and answered all of our questions and concerns. Thank you C & C!”
“Thank you. Fast friendly service and reliable. We have complete trust and confidence in C&C.Thanks again.”
“Curran is absolutely awesome!!!!”
“Quick service, friendly service person, quality repair.”
“Super service from a team that cares. Sent an email and got a response back from Joe with a same day response. Gus, our regular service technician, arrived on time and completed the work promptly. He’s been a reliable partner for us and is most courteous. The C&C team is working for you!”
“Tech was amazing, kept me informed on every step.”
“Jim, our technician today, was very thorough and found the beginning of a carbon monoxide problem. He also came up with an affordable solution.”
“I have had maintenance service with them for years. They are always professional and informative. I would totally recommend them. Ryan did the service maintenance today and was great.”
“Shout out to C and C Technician -Curran. My experience with him over the years has been spectacular. Extremely professional, friendly, and on his game each and every time he provides service and maintenance on my two heat pump systems.”
“Great experience, Ryan, the technician, could not have been nicer.”
“Curran from C&C provided great maintenance service! A very competent and professional visit!!”
“Harley was exceptional. He was professional the minute he walked into my home. He took his time and answered all of my questions. Harley was amazing, and we are hoping he returns again for future services.”
“Todd is the best. Most efficient! He is a great asset to your company. You are fortunate to have a kind and wonderful worker.”
“James was excellent. He was able to diagnose the problem and fix it quickly.”
“Todd was on time and performed maintenance service promptly (as usual). He answered all questions fully.”
“Curran is wonderful. Pleasant and very knowledgeable.”
“We love Todd! He has been coming to our house for years to keep up with maintenance of both our heating and air. He is very knowledgeable and professional and therefore we feel very comfortable with him and we know we are in good hands!”
“Gus always does a great job. Clean and efficient work performed on time”
“Svc tech Ryan was very respectful upon entering an told me what ge was going to check on the unit..looked it over thoroughly..left a couple air filters…very impressed..thanks”
“Have been having this problem with failing heat/blower when the weather changes to Colder. C&C have been diligently fixing, replacing parts, but Tom on an emergency call this am, nailed it. Faulty blower motor. I am finally going to get it fixed for good.
Thank you Tom and C&C.”
“Thomas did a great job as always. Friendly, professional and efficient.”
“I have had C&C for 30+ years and it has always been a great experience! Thank you”
“Todd C. is great. Extremely knowledgeable, honest and trustworthy. Give him a big raise!!”
“Doug, the service tech, was very friendly and thorough. Additionally, he patiently explained everything he was doing! Overall great service!”
“Doug was friendly, competent and professional.”
“Chad was very Professional and friendly. After he was finished doing maintenance on the heater and air conditioner he explained what he did and we talked about the age of the heater. It’s nice to have someone calm who is knowledgeable and not an inconvenience to explain it.”
“Chris was great. Lots of notice, picture sent, thorough job.”
“This was my 2nd maintenance with C&C; the first was on my A/C that tested good. The technician was thorough in checking the system and provided a written report outlining the health of the furnace. Unlike the last company that “claimed “ we needed a new furnace due to a cracked heat exchange. C&C seems honest and reliable”
“Fast courteous service from Todd. Reminder phone call plus text when he was on his way!”
“Ryan was very professional, courteous, clean, and extremely friendly. It was a wonderful experience”
“Curran is a wonderful worker. He was very thorough and explained what he found wrong with our system.”
“Jim was very personable and helpful! This is our first winter in a new house and we feel much more prepared now.”
“Todd is an amazing representative of C&C Heating & Air Conditioning. He is knowledgeable, listens well, and always shares a best practice that I can immediately implement. Oh and he has a great customer service demeanor and truly loves life and his work!”
“Prompt, polite service. Fixed the issue & did the maintenance check in one visit.”
“Your tech is always polite and efficient. Our system works very well and we have confidence that C&C will keep it that way.”
“Harley was punctual, wore shoe covers, polite, and listened to any concerns.”
“Ryan was here within our service time and went over the system and thermostat with my husband. Ryan also gave filter advice. We were very happy with the service.”
“Always glad to have a service person that does his job. Will be glad to see him at next inspection in the springtime.”
“Chad is great. He comes twice a year to service my system. I trust his opinion completely.”
“Harley was our service man for today. He was very nice polite and did a good job. We were very happy with him.”
“Todd is very knowledgeable, courteous, a pleasure to work with. Always look forward to seeing him!”
“I love my service person. He does a wonderful job and he is very pleasant and professional.”
“Curran is always so knowledgeable, professional, pleasant and kind.”
“Excellent diagnosis and repair. Very thorough cleaning of rusted burners. Presented options for repair and condition of major components. Ryan was personable and provided helpful recommendations.”
“Woke up to frigid cold in the house on the coldest night we had so far. I called C&C before they were open and left message with the answering service. They called back after they opened and scheduled the service person the same day. He realized the problem immediately and replaced the item being done in a very short time, I was happy for the prompt service and discount on the part since I have a maintenance contract. Thank you C&C and Ryan.”
“Excellent diagnosis and repair. Very thorough cleaning of rusted burners. Presented options for repair and condition of major components. Ryan was personable and provided helpful recommendations.”
“Repairman was very thorough and professional. He wore covers over his shoes when he came in doors. Very pleased with C&C.”
“Ryan was our tech for today's visit and was very professional and respective of our house. Was through and provided me with a comprehensive overview of the visit. Love working with this organization! Highly recommend them.”
“Chad is the best. Always thorough and pleasant.”
“Todd is always so pleasant and thorough and helpful.
I appreciate his expertise and professionalism
I know I’m in good hands when he arrives at my door.”
“Ryan was very pleasant and professional.”
“Gus is the best! Always courteous and efficient!”
“C&C has been consistently reliable through our many years as their customers. Their personnel are on time, friendly and thorough. Explanations about maintenance goals and needs, if necessary, are always provided. I have great admiration for C&C’s integrity and customer service.”
“Curran is always a pleasure to have come to do maintenance on my unit. He is friendly, courteous and a hard worker. I hope he continues to work in this area so I can have him as my maintenance guy for both my gas heater and AC unit.”
“Very happy with C&C and with the time the technician (Todd), spent explaining the issue and resolution along with relevant maintenance tips – very pleased with the service!”
“Curran is fabulous! He was super friendly and efficient, and took the time to explain everything when he came out for an emergency call on Halloween night!”
“Very professional, thorough job. Courteous, conscientious, nice people.”
“Your service representative, Todd, is knowledgeable and outstanding!”
“Chad was great, as he always has been!!”
“Todd has been my rep for few years and I have to say he is very professional and pleasant. Very satisfied and will continue excellent service.”
“Your tech was on time, pleasant, knowledgeable and experienced. My system checked out fine but the condensate pump needed to be replaced. A new one was installed right away. Harley did a great job in all phases of his service call. See you in the spring.”
“Always thorough and professional. Also courteous and timely. Long time customer and very happy. Thank you for your great service.”
“C&C and our technician are great!”
“Steve is a great professional. He’s knowledgeable and courteous.”
“Doug was the technician’s name, he went straight to work, he checked fitting cleaned up the furnace, changed the air filters, cleaned and made sure the humidifier was in good working order. It took less than an hour. He was friendly professional and thorough. I highly recommend C&C!”
“Harley was pleasant and efficient. He noticed a water leak which he repaired.”
“Chad is excellent. He’s been our technician for several years.”
“Gus always does a terrific job. He’s respectful and competent.”
“Always reliable, thorough, and trustworthy.”
“Dave was on time, professional, and courteous. Thank you for great service.”
“The tech was very professional and proformed the necessary routine preventative maintenance on my system thoroughly. A very good experience, would highly recommend this company.”
“Great service. I have had Gus for years. He is prompt and careful. I appreciate the email reminder and the safety precautions of your company. Thank you.”
“Ryan worked diligently to do a thorough inspection of our furnace. We were happy to receive his feedback when he was finished.”
“Came promptly and performed extensive maintenance, cleaned sensors & changed filters. Explained everything & cleaned up completely after service. Highly recommend.”
“C&C are always on time. The service reps are knowledgeable, professional and in uniform. I HIGHLY recommend C&C Heating & Air Conditioning.”
“Gus, the service tech is always courteous, professional and knowledgeable about the hvac system. I called for service on an emergency basis and was given same day superb service.”
“The technician was prompt, polite and efficient. We definitely will be using the service again.”
“Chad is great and has been taking care of us for 20 years! He’s always friendly, knowledgeable and prompt.
He comes twice a year per maintenance agreement and keeps everything working smoothly.”
“I have been with C&C for a long time. I just met Harley today for the first time. What a joy!!! Very professional and answered all my questions. Thanks Harley and thanks C&C for everything.”
“Steve is very professional and knowledgeable.
He has been to my home in the past. Always provides excellent service.”
“Curren was a very professional worker, polite and respectful. Answered all questions I had.”
“Gus was very good at diagnosing and fixing issue.”
“Great Service, Very Personable, Great Communication, Very Knowledgeable!!!”
“Chad is wonderful- friendly, helpful and efficient. He gladly answered all my questions and gave me a few suggestions. He’s been my tech now for many years.”
“Had problem with heating system on Sunday, and a technician came immediately. Technician was very personable and fixed problem in no time. Thanks C&C.”
“He’s always on time and very professional”
“Excellent professional and personable technician.
Preventative servicing performed was invaluable for my old unit.”
“I am extremely pleased with C&C Heating and Air Conditioning. The employees are professional and very friendly. All work is completed in a timely manner. I appreciate receiving an alert the technician is on his way and a picture of the technician who will performing the work.
A special shout out to Chad, he is AWESOME!
Nothing but great things to say about this company and their employees.”
“Dave was a pleasure to have to our home. He was knowledgeable and professional. He explained in detail the issue and suggested a reasonable solution. This type of service is a welcomed change from other companies we have unfortunately used. We will continue to call C&C and would request Dave in particular. Thank you Dave for your expertise and honesty.”
“Todd is very polite and does a great job.”
“Steve did an excellent job with checking our 3 systems that are on a contract schedule.”
“Curran came by for my biannual system checkup. He was phenomenal as always, super professional, knowledgeable, thorough, and quick. I highly recommend C+C, as I've been working with them for almost 7 years and have never had an issue with my system under their watch.”
“Todd is fantastic as always! Extremely skilled professional and always meticulous with our HVAC system. Always appreciate his timeliness and clarity on recommendations.”
“Chaz and Clay arrived well within the time frame I was given for their arrival. They were very pleasant and helpful by explaining what they would be doing, and letting me know that they would answer any questions that I might have. Chaz explained that when they were done he would show me how to work the new thermostat and make sure I didn’t have any issues with it. They were very neat, putting tarps down, sweeping up after themselves and just doing a wonderful job in general. They reassured me that if I did have any questions about anything regarding the system, C&C is just a phone call away. I found this to be such a pleasant experience starting with Darin who helped me with the initial proposal and great pricing to Chaz and Clay who did the install. I would never hesitate to recommend C&C Heating and Air Conditioning to anyone. I also recommend Tom as a service tech, he does a great job maintaining the systems and also always takes the time to answer any questions you might have. He gave me an idea of the kind of questions I might need to ask Darin during the initial visit to get the proposal worked up. That was extremely helpful. Thank you C&C for making this happen so quickly and easily.”
“Chris was great. Unit is running fine. Look forward to a comfortable winter with reliable equipment and service. Thanks again.”
“Always enjoy our visits from Todd. He is very pleasant and does a good job checking out our equipment. Gives us a complete review of his findings.”
“They were very nice, did a good job and sent a picture of the guy that was coming to do maintenance on the heater. That was a big WOW for me.”
“Augustus is AMAZING! He is so thorough every time he comes to my house for the bi-annual maintenance. He is very friendly and makes me comfortable having him in my house. He always leaves with me feeling confident that my heat/air conditioning is working well. I very much appreciate the wonderful service!!”
“We have had C&C install & service for over 20 years, best service anyone could ask for!!!! Todd is great, efficient, courteous and always on time!!!!! Highly recommend C&C!!”
“You always have great technicians. Very pleasant and knowledgeable.”
“The technician was very patient considering the dog kept growling at him. He answered any questions I had about my HVAC system.”
“This was a furnace replacement. Chris came when expected and did an excellent job, very thorough and neat.”
“Ryan was very professional, helpful, and friendly. He also gave some info about the thermometer programming and use.”
“Reliable service and very knowledgeable service person.”
“Always a pleasure seeing Tom for our seasonal maintenance. He’’s very professional, knowledgeable and friendly. He leaves the area clean and neat before he leaves
Thank you!”
“We absolutely adore Chad. He is professional, thorough, and very knowledgeable. I hope C&C appreciates what an amazing employee he is.”
“Great service, and awesome serviceman Doug.”
“Our service technician, Chad, did a great job. He was on time and serviced our gas furnace so it is ready for the winter months.”
“Ryan was great! On time, efficient, friendly. We had a few questions about “dust” and he took the time to make a few suggestions to help. Great job.”
“Chad from C&C does a thorough and efficient job and is a pleasant person to deal with.”
“Todd always does an excellent job. Very friendly and great at his job.”
“Chad and team are always great at helping our system to run smoothly! The maintenance agreement we have was a great choice! We haven’t had any issues in the 10 years that we have been loyal customers!”
“Ryan was prompt, courteous, friendly and efficient. Personable and professional.”
“Very good. Inspected the heat pump and found no problems.”
“Very knowledgeable, friendly and professional service was provided.”
“Ryan arrived timely and performed semi-annual maintenance in an efficient and through manner. He answered all of our questions. He did a great job.”
“Great maintenance experience for our three furnaces. I felt our service representative was thorough caring attentive and actually diagnosed a pump issue. Glad C&C Heating & Air Conditioning is on our side.”
“Dave, the technician, is fantastic. He listened to my problem and suggested a great solution. He then installed the product and setup the software. I would highly recommend C&C Heating & Air Conditioning and Dave in particular.”
“Doug, our service tech, was great! Punctual, courteous, and explained the work clearly.”
“Appreciate the thoroughness of Doug’s inspection and cleaning of our furnace.”
“Technicians are always super nice and informative! Always on time and work efficiently.”
“As always, my heater was serviced professionally and thoroughly.”
“Great job, from start to finish. Professional, courteous and explained what was wrong before he fixed it. Highly recommend Chris and C&C, they are fantastic.”
“Rep was on time, friendly. Service completed quickly. Unfortunately our heater was not working and was a bad gas valve, parts covered under warranty, additional cost for replacement installation labor.”
“Always an excellent experience with C&C. My service technician Todd is top notch in every way. He is both knowledgeable and friendly. You can be confident that the job will be done right every time. I would also like to mention that the office personnel are great!”
“Todd has been servicing our heating and air conditioning system for 16 yrs. We are always extremely satisfied with our outcome! Todd is knowledgeable and very personable….we always look forward to our appointment with Todd!”
“Installed new York system two years ago. It works perfectly and more efficiently. Todd from C&C is our maintenance guy and guided us through our heating and cooling system replacement. Todd is a STAR!”
“The service technician was very professional and courteous. After replacing the furnace air filter, he left a detailed report of the results of the maintenance work. Highly recommended.”
“I did not catch the names of the 2 service guys, but the service experience couldn’t be better. They were personable, pleasant, and knew how to address the problem. In a short time the unit was working properly. Great job, guys! I also want to compliment C&C on the communication text with picture when the service is on the way.”
“Tom and Doug were great. They got the furnace cleaned and explained in detail the information that I needed to know regarding possibly replacing furnace and AC. I really appreciate that they took the time to help me with the necessary information. Thanks Tom & Doug!!”
“C&C is reliable and fair in their pricing. Their service people are professional, qualified and friendly. I highly recommend them for new installations or service.”
“I want to thank the C&C team for such a pleasant experience in replacing my dad’s very old HVAC system and hot water heater. Your professionalism is to be commended and the follow-ups you provided put my mind at ease. Your service department was so accommodating due to our time frame in completing the job. It was done quickly and I appreciate their help.
This is the third time I have personally used C&C, once for my rental house, once for my son’s, and now for my dad’s. I would definitely recommend C&C to anyone who needs HVAC work. It is a joy to work with a company that does what they say they will do. Thank you all at C&C!!!”
“We knew that Todd was coming in advance of his arrival and we saw his photo. He was very pleasant and professional, giving our heating system a clean bill of health.”
“The maintenance checks are always thoroughly completed by competent and friendly staff. Always top-notch. Highly recommend.”
“Tom did a great job! We greatly appreciated his prompt and professional service.”
“Prompt and friendly service. Leaking valve replaced under warranty and all is well.”
“All questions answered, system tested, knowledgeable tech professionally performed —- Thanks!”
“Chad gave us great service and advice. He has always been very helpful.”
“Ryan is extremely courteous and knowledgeable with the heater and AC units. I am glad he is my permanent technician. Thank you.”
“Your service is always excellent! Fast appointments and always on time! The technicians are so pleasant and informative! I would highly recommend C&C to everyone.”
“Our experience was fantastic. Dave was very professional, he explained everything in detail and we were very happy with the service. We hope to see Dave again on our next service.”
“Tom did a great job fixing our system. Courteous and friendly, he explained exactly what the problem was and fixed it. Thank you!”
“The salesman was knowledgable, friendly and helpful. He was a great help in choosing the best system to fit our needs. The installation date was soon after we agreed on a system, without delay. The installation team arrived right on time. They were courteous, friendly, and clean. They worked diligently. The installation went quickly and smoothly. They answered our questions clearly. Very happy with the whole process from start to finish. The hvac runs quietly and cools well. Excellent experience from start to finish.”
During one of the coldest weeks our heater decided to stop working. We got a lot of recommendations but heard great things about C&C, they answered our call immediately and came right out. Their prices were fair and communication was great. They came 2 days later, Brian was so friendly, patient (with my dog home), and professional. We are happy to use a local business and will continue doing so in the future.
Both installation and maintenance visits done with professionalism and courtesy.
We had an odd issue of condensation on the inside of our second floor windows. I called C&C and they had. service technician out the next day. He was able to diagnose the problem and put a temporary solution in place while we awaited the replacement part. They got the part in that week and scheduled our repair. All in all, they had us back up and running in less than 7 days. Very pleased and will be continuing to use C&C for all our HVAC needs!
We are so impressed with such fast, competent service!!! We highly recommend this family owned business.
Have been a customer for 18+ years. They are consistent in their outstanding customer service.
Todd arrived on time and I appreciated knowing who was arriving and when! He did a thorough job and answered all my questions.
Our service technician, Tom, was incredibly friendly and professional, and he was able to quickly restore our home heating service. My wife and I recently purchased our home and Tom had actually worked with the previous homeowner, and he was familiar with our system. Tom provided us with a full overview of the system and answered all of our questions. The customer service representative i spoke with to schedule was very helpful and managed to schedule our service the same day. I would highly recommend C&C for home heating service.
C&C was able to get out to our home and get the A/C running on short notice, in the middle of a heatwave. Our tech, Thomas, walked us thru the issue in a very professional manner.
C&C installed my HVAC equipment 20 years ago, and replaced the AC units 2 years ago. Their sales, customer service team and techs are consistently on-time and efficient. The maintenance plan has made upkeep simple and the new AC units look and sound better than my old units.
We had a circulating fan problem on a very hot, humid day. Dan arrived shortly after I called them and fixed it, even though it was more complicated than it first appeared. My wife & I have used their service since we moved here 7 years ago & are very pleased with their company.