Archives: Reviews

“James was extremely helpful. I never had a heat pump before & really knew nothing about them. James answered all of my questions in ways I could easily understand. He took his time, trying to figure out exactly what the problem was. He did fix the problem & he made me feel much more comfortable with the heat pump. Thank you James & C & C!”

– Virginia M.

“All of C&C's maintenance team do a fabulous job of servicing our equipment. This was the initial service call since the new HVAC unit was installed on April 26, 2023. Todd serviced our unit today. Personable & professional this time and always.”

– Jack P.

“Chris, our technician, is very professional, courteous and friendly. Arrived on time and got right to work. Very thorough in performing maintenance on our HVAC and keeps it in good running condition. I always appreciate that the office (Linda) calls to remind me to make an appointment for our twice yearly maintenance and appreciate the flexibility in accommodating my schedule. Thanks for providing great customer service.”

– Jill R.

“Ryan was here this morning to service our attic A/C unit. He was very friendly and professional. He let us know the status of our equipment
and answered all of our questions.”

– Robert K.

“As always, service was prompt, efficient and quick
Ryan was polite, friendly and knowledgeable.
Checked all parts of system and let us know all was in good shape.
Confident we’re set for the summer months.”

– Gayle W.

“Doug was thorough, timely & professional. He answered all questions & explained his service. We are always pleased about your company service.”

– Sandy S.

“Called on Monday morning, and had a tech at my home within a couple hours. James was very professional and informative. I decided to sign up with them for bi-yearly Spring and Fall maintenance services.”

– Mike D.

“C & C Heating and AC came to do regular maintenance on our Gas Heater. The Technician Chad was great and explained everything he did, how our our heater was running and even answered some questions I had on how to keep our basement a little warmer during the winter months. We used C & C in our previous house for 19 years and look forward to many years using them in our new house.”

– Mark G.

“C&C is always professional and timely. They message when they are on their way to the house. They are polite and provide prompt service. And they communicate the work that was completed. They also have fair prices. We are very pleased with their service.”

– Colleen S.

“The technician was on time, friendly, and courteous. He took the time to walk me through the work that he completed, and to ensure me that there is no outstanding issues.”

– Trevor O.

“Everything was great starting with the Custer service representative that answered the phone. The service technician, Gus, was wonderful. He came that day and restarted the heat and returned as promised with the replacement part within 48 hours to assure the furnace would continue to work. Thanks C&C.”

– Patty B.

“It was very nice meeting Augustus. This was my first Heat Inspection today (2/21/2024) since I moved to Mattison Estates. Gus was very thorough and answered my questions and did an excellent job. I would like to have him come in July for the Air Conditioning. I will call at the end of June for service.
Thank you!
Barbara Oaks”

– Barbara O.

“Curran from C&C came to my home and performed maintenance on my heater and had to go outside in the snow to check the outside unit . He was very nice about it and did an excellent job! I would recommend Curran for service!”

– Jackie K.

“Technician was punctual and professional. He explained cost saving upgrades and let us know our system was working fine. We have had C&C for over 20 years and the service does not disappoint!!”

– Jennifer E.

“C&C is a wonderful company that is professional, friendly and thorough. Whenever Curran comes to do maintenance, he is always so friendly and works hard to get the job done. I love that they communicate so well and let me know when they are on their way to do their job. An amazing company and I highly recommend!”

– Elizabeth D.

“Our tech was very thorough and identified a small issue. We are very happy with their service and glad that we did sign up for a maintenance contract… highly recommend this company!”

– Sam S.

“Curran was on time, very polite, did a thorough inspection and gave us some good advice about our filter. He took his shoes off outside so as not to track dirt into the house. I needed to leave at 2 and your organization was very cooperative in getting someone out here by 12:30 to make sure I could get to my appointment. I would highly recommend C&C to anyone who wants a quality product and great service.”

– Julie G.

“I'm uncertain about what is covered/not covered under the service contract. What is billable and not billable. Can you send me literature regarding terms and conditions of service contract. I never received one.”

– Vincent M.

“James was very knowledgable and professional. He represented C & C very well and was easy to talk with. He explained everything that would be inspected and reviewed the final results with me. I would like to have him do the AC inspection later this year.”

– Brian B.

“Another proactive gas furnace maintenance visit by Harley. He represents the knowledgeable, hard-working, and friendly C&C employees who have serviced our units since 2002.”

– Don M.

“Just a note to say, Well done C & C HVAC ! John and Justin, that did our installation were great. They did a very nice job and left our place as they found it. I appreciate having people that not only know what they are doing, but are masters at performing their craft.

As much as I always like having Todd come to do our semi-annual maintenance services, hopefully his visits for the next few years will be just dusting off the cabinet and nothing more serious. Just a word about Vince……..once I got him to sharpen his pencil, he was excellent. Smiling as I write that…….Trust me when I say, we will gladly give a solid thumbs up recommendation to Vince and your entire organization.

Thanks for your personal concern and interest in keeping an old customer smiling.

– Jack & Janet B.

“Having issues with heating up one bedroom I called CnC for an appt. My tech (Harley) came out and made quick work of it resolving the problem. Harley was courteous , friendly & knowledgeable throughout his visit. Thank you Harley and Thank you CnC !!! I will def be referring CnC.”

– Sal C.

“Excellent service. Came out same day to replace a part. Got my house warm again in no time. Installed my unit in 2015 as well. Won’t use anyone else.”

– Michele G.

“The technician who provides maintenance at our house always does an efficient, but thorough, job. He is cleanly (always wearing shoe covers), familiar with our system, and makes sure to give us an update at the end of the visit.”

– Kelly H.

“Augustus our technician is the most pleasant and knowledgeable person. He makes sure we know what is happening with our heating system.
5 ⭐️”

– Alan T.

“Ryan braved the snowstorm with no complaints. He is efficient and very personable. Grateful the scheduler was able to accommodate the timeframe that worked for my request. Thank you All!”

– Coleen F.

“On time, friendly, courteous, changed filters, checked components, as always a very easy appointment for the homeowner. They send you a photo of the tech who is coming out to do the work, an added plus. Another great maintenance appointment!”

– Karen M.

“Our gas heater blower stopped working. Chris came over in the evening and diagnosed the problem they had the motor in stock but not the fan cage. He promised they would be back the next day to make the repair once they got the part. I kept electric space heaters going since it dropped to 8 degrees overnight and was able to keep the house in the 50s. . Ryan came over the next day with the motor and fan cage and the heater wax back pumping out hot air in 30 minutes. The technicians are top notch and very knowledgeable the inside staff answer the phone and are extremely empathetic to get your equipment fixed. Always impressed with this HVAC company.”

– Robert H.

“Chris is great, always courteous, explains everything he did, and provides any feedback for what we need to do prior to our next maintenance review.”

– Richard B.

“I appreciate when I call the office I speak to a live individual. Technicians are always prompt, courteous, and professional.
I have been a customer of C and C for over 18 years”

– Barbara B.

“Thank you so much for the excellent customer service, knowledgeable technician, James and repair of gas furnace! I highly recommend C&C!”

– Ashley B.

“Curran was our maintenance technician today and we are very happy with his work. Very pleasant and knowledgeable. We have had C&C for many years and trust that they will do the job right. We even had an emergency where the furnace stopped on a very cold day and they were out to repair it the same day.”

– Mary K.

“Curran was our maintenance technician today and I am very happy with his work. We have had C&C for many years and always trust that they do everything right. Even had an emergency situation where the furnace stopped on a very cold day and they came out same day to repair.”

– Mary K.

“Curran is a pleasure to see every year! He is very knowledgeable, professional and kind! He explains everything so well. I am confident in knowing that our maintenance routine is well worth it!”

– Carol A.

“C+C installed a York Affinity heat pump and Furnace today in our home. The install team of John , Scott and Mike were very professional and courteous in addition to being skilled at their craft.
Tom, our sales rep, was knowledgeable and responsive to all of our questions and concerns.
A whole house system is a LARGE investment and it's important that you have a team that delivers. C+C met all of our needs and expectations.”

– Joe N.

“Tech Thomas was fantastic. Extremely knowledgeable, very customer friendly and efficient. We have been using C&C for close to 20 years. Always happy with service, installation of major air conditioning components. I would highly recommend them for your air conditioning needs.”

– Hal P.

“Tech Thomas was fantastic. Extremely knowledgeable, very customer friendly and efficient. We have been using C&C for close to 20 years. Always happy with service, installation of major air conditioning components. I would highly recommend them for your air conditioning needs.”

– Hal P.

“We elected to use C&C for two reasons, a recommendation from family and secondly because they advertise in our church bulletin. We purchased a very expensive system (>$15,000.00) which was installed on time in May of 2023. We had one issue post installation, and this was repaired timely. Our issue relates to customer service (or lack thereof) from C&C. At the time of purchase, we were advised that the unit was eligible for a rebate of $650 – $750 from PECO and that C&C would complete all of the required paperwork. We would then receive the rebate in approximately six (6) weeks. Now, 7 months have passed with no rebate. We have phoned C&C more than 12 times to remedy without success. We were told that the initial submission was incorrect by C&C, that it was fixed, that the check was in the mail, that they were investigating, etc. We have spoken to 3 different representatives of C&C including the General Manager and the follow-up can best be described as pathetic (we’ll get back to you, then nothing…). Finally, we spoke directly with PECO (who were very helpful) and PECO advised that the units we purchased are eligible for the rebates; however, there has NEVER BEEN a rebate request for our property from C&C. We advised C&C of this, and they are ‘still investigating’. We were told the owner would phone us directly – of course this never happened. Recently, we were told by a fourth different person from C&C that we would be getting a check ‘in days’ – this has not happened either. Months have passed, poor communication, empty promises, no accountability and terrible follow-up from their company – I would strongly advise finding another provider for your heating and cooling needs as this firm has yielded us nothing but frustration and hollow promises.”

– Mike A.

“We are very pleased with your fast response and recent heat pump repairs at our house. Thank you for the superb work Steve did diagnosing and fixing multiple problems (a poor installation by another company). Our heat pump now runs much quieter and needless de-icing cycles have stopped. To all the York owners out there: I switched to C&C for service and I’m happy I did.”

– Steve B.

“Service person was timely, polite, wore booties to keep house clean, communicated status of work, changed all filters. Checked entire system to assure system ready for winter heating.”

– Virginia K.

“Harley was great. He was polite, efficient, informative and honest. Our heater wasn’t heating up to par and he recommended an air filter that was less restrictive for the air flow and left us a couple. I’m glad we signed up for the twice a year checkup!”

– Nicholas S.

“C & C having servicing my HVAC unit for the last years. I have always found them to prompt and courteous wether it's the person scheduling the appointment and the technician who does the work.
I can't think of another HVAC that are like them and I have had several over years.”

– Bruce W.

“Ryan was very nice and he was very courteous. He took care of what had to be taken care of. He explained everything to me. He was fantastic. He fixed the problem and I just appreciate the fact that we now have heat and no noise is coming from the air conditioning unit. Thank so much and happy new year to you all.”

– Diane M.

“Ryan was very nice and he was very courteous. He took care of what had to be taken care of. He explained everything to me. He was fantastic. He fixed the problem and I just appreciate the fact that we now have heat and no noise is coming from the air conditioning unit. Thank so much and happy new year to you all.”

– Diane M.

“I submitted a request online in the evening an was contacted quickly and was called first thing in the morning with a Technician out by early afternoon. Awesome service”

– Brian B.

“In less than 30 minutes our heater was back up & running! We called the answering service at 6:14. Ryan called us 6:27. He was here within minutes and we were up & running at 6:45! Being the Friday before Christmas we thought for sure we wouldn’t have heat till after Christmas! Thank you so much for such quick great service! Merry Christmas!”

– Don & Michele N.

“Harley from C&C was prompt, curious and knowledgeable during my Gas Furnace inspection and maintenance. He brought up key points that had a major impact as well as answered all my questions.
If you need Heater/AC service/ maintenance C&C is the way to go.”

– Sal C.

“Curran was on time, a very efficient with what he was doing. Cleaned up the work area and answered all of my concerns. Will definitely keep as my go to team for my heating and AC maintenance and repair. 👍👍”

– Glenn D.

“We have always been very happy with maintenance service by Chad , he is the best one I’ve ever had and always try to request him. Heater is only one year old but we had previous system also from C&C for over 20 years ,very satisfied with your company”

– Marie D.

“We have always been very happy with maintenance service by Chad , he is the best one I’ve ever had and always try to request him. Heater is only one year old but we had previous system also from C&C for over 20 years ,very satisfied with your company”

– Marie D.

“Chad has been serving our HVAC system since we moved into our home 4 years ago. Our previous house had steam radiators and window air conditioners, so we had no experience with our new system. Chad has been both an educator and expert technician, and we consider ourselves fortunate to have him working with us.”

– Phil S.

“Technicians arrived at time stated. Very professional. Replaced old heat pump. Took all old equipment and left place as clean as when they started. Have used C&C since I moved in and am extremely happy with all services provided so far!”

– Molly V.

“The technician was on time, courteous and knowledgeable. I am pleased with the maintenance program that C&C Heating & Air Conditioning provides.”

– Danielle T.

“I am so pleased with C and C heating and air conditioning company. They have made my life stress-free. My husband who passed away used to take care of all these maintenance things for the house now that I have to. I am so glad that C and C are in my court. Stress-free good job very grateful.”

– Julia P.

“Professional and friendly technicians with convenient scheduling. The office staff answers the phone and is very helpful. It’s a pleasure dealing with a small locally owned company.”

– Donna B.

“Ryan was the best!!! He was so through with our maintenance service call. Answered my questions and went though the heat pump heater humidifier. I enjoyed talking with him, too. I rate his service a “ten””

– Diane M.

“Our air conditioning fan was running intermittently although the heat was on. Ryan, the repair man checked out everything thoroughly and found a loose wire. He was very pleasant and respectful of our flooring. He also showed me how to set the humidifier correctly. We have been customers of C and C for 20 years and have no complaints.”

– Eileen G.

“C&C advertises that they do hot water heating and plumbing, but when I called they were very specific that they DO NOT do any plumbing systems at all?”

– Jim T.

“Steve immediately came to our house on an emergency call and knew exactly what to do to fix the problem. He is courteous, friendly, knowledgeable and efficient. Thank you for the good service.”

– Ron W.

“This was a follow up repair appointment. The part arrived within 3 days. Steve was our technician for the replacement part. He was knowledgeable, courteous and completed the repair in a timely manner. After the replacement part was installed, he also determined that there was a delay in the furnace start up and discovered that a capacitor was failing which may have caused our initial issue. Had that replaced as well because I’d rather be safe than sorry. Thanks C&C!”

– Billy D.

“C & C is a very professional company to deal with from answering the phone, to scheduling, to paying the bill. Their technician Todd has always done a great job explaining everything and making the process seamless. We actually look forward to having maintenance from a great technician like Todd.”

– Rose B.

“C & C is a very professional company to deal with from answering the phone, to scheduling, to paying the bill. Their technician Todd has always done a great job explaining everything and making the process seamless. We actually look forward to having maintenance from a great technician like Todd.”

– Rose B.

“Chris arrived on time. Was very professional and polite. He did a thorough inspection on everything as needed and left the area clean.”

– Will G.

“How did you do? Well you did perfect of course because you have Todd. He is been coming to our house for years and is excellent on all aspects. We trust him implicitly, he is quite an expert in his field and he is super nice and friendly. I give him an 11 out of 10 (as usual). Thank you Todd and happy holidays!”

– Scott S.

“Tech couldn’t have been more polite and patient despite my hectic morning, an took the time to answer my questions regarding the work he performed. Impressed with my first service!”

– Dave G.

“We’ve used C&C for routine maintenance and service for 20+ years. Todd is always personable and ready to answer questions, and provides fast, efficient service.”

– Matt P.

“You have installed two new heat pump systems for me in the 30+ years I’ve been living here. Plus have had annual 2 service per year maintenance agreements all that time. Your service has always been extraordinary excellent. Well done”

– Lee P.

“I have been using C&C at my different houses for over 25 years. Their technicians are always reliable and knowledgeable, as well as professional! I had my heating and AC replaced a few years ago and am happy with the service.”

– Colleen H.

“I never needed to make a service call before. I am extremely impressed by the ease and efficiency of your process! And, lucky for me, Todd was on call this weekend. He has been making the maintenance checks on my system since it was installed. I was happy to see him. And as I’ve come to expect, he did an awesome job! Thank you!”

– Barbara S.

“Ryan was very knowledgable and professional. He is a fine young man, very polite and thoughtful. Ryan gave me information on what filters to buy & where to get the best price. I had Tom who routinely maintained my last units in another home. I was always pleased with his honest and knowledgable help so was hoping he would be assigned to the area I moved to. But now that I’ve met Ryan, I know he will provide service equal to that which Tom delivered for years. I am confident in C&C!”

– Kathleen S.

“Great experience. Our technician James was extremely knowledgeable, courteous, communicated well, gave us good recommendations and answered all of our questions and concerns. Thank you C & C!”

– Billy D.

“Super service from a team that cares. Sent an email and got a response back from Joe with a same day response. Gus, our regular service technician, arrived on time and completed the work promptly. He’s been a reliable partner for us and is most courteous. The C&C team is working for you!”

– Keith E.

“I have had maintenance service with them for years. They are always professional and informative. I would totally recommend them. Ryan did the service maintenance today and was great.”

– Joann L.

“Shout out to C and C Technician -Curran. My experience with him over the years has been spectacular. Extremely professional, friendly, and on his game each and every time he provides service and maintenance on my two heat pump systems.”

– Brad L.

“Harley was exceptional. He was professional the minute he walked into my home. He took his time and answered all of my questions. Harley was amazing, and we are hoping he returns again for future services.”

– Dean C.

“We love Todd! He has been coming to our house for years to keep up with maintenance of both our heating and air. He is very knowledgeable and professional and therefore we feel very comfortable with him and we know we are in good hands!”

– Dianne M.

“Svc tech Ryan was very respectful upon entering an told me what ge was going to check on the unit..looked it over thoroughly..left a couple air filters…very impressed..thanks”

– Tom H.

“Have been having this problem with failing heat/blower when the weather changes to Colder. C&C have been diligently fixing, replacing parts, but Tom on an emergency call this am, nailed it. Faulty blower motor. I am finally going to get it fixed for good.
Thank you Tom and C&C.”

– S-E H.

“Chad was very Professional and friendly. After he was finished doing maintenance on the heater and air conditioner he explained what he did and we talked about the age of the heater. It’s nice to have someone calm who is knowledgeable and not an inconvenience to explain it.”

– Lou P.

“This was my 2nd maintenance with C&C; the first was on my A/C that tested good. The technician was thorough in checking the system and provided a written report outlining the health of the furnace. Unlike the last company that “claimed “ we needed a new furnace due to a cracked heat exchange. C&C seems honest and reliable”

– James T.

“Todd is an amazing representative of C&C Heating & Air Conditioning. He is knowledgeable, listens well, and always shares a best practice that I can immediately implement. Oh and he has a great customer service demeanor and truly loves life and his work!”

– Carlene S.

“Ryan was here within our service time and went over the system and thermostat with my husband. Ryan also gave filter advice. We were very happy with the service.”

– Judy R.

“Excellent diagnosis and repair. Very thorough cleaning of rusted burners. Presented options for repair and condition of major components. Ryan was personable and provided helpful recommendations.”

– Marvin S.

“Woke up to frigid cold in the house on the coldest night we had so far. I called C&C before they were open and left message with the answering service. They called back after they opened and scheduled the service person the same day. He realized the problem immediately and replaced the item being done in a very short time, I was happy for the prompt service and discount on the part since I have a maintenance contract. Thank you C&C and Ryan.”

– Mary K.

“Excellent diagnosis and repair. Very thorough cleaning of rusted burners. Presented options for repair and condition of major components. Ryan was personable and provided helpful recommendations.”

– Marvin S.